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Mama Shelter Rennes

Top rated by guests

Indoor pool, open 8:00 AM to 8:00 PM, sun loungers

Interior detail

In-room safe, individually decorated, individually furnished

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Interior detail

9.2Outstanding

(383 Ratings)

"Absolutely love this place, the staff are lovely, the bars, the food and the pool are lovely as well as the rooms, I’ll be back! "

Bernadette

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(383 Ratings)

Hotel in Rennes

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Rennes with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mama Shelter Rennes offers 119 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Amenities at Mama Shelter Rennes

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Map of Rennes

city location on map

Nearby attractions

Manoir de l'Automobile

Parc des Gayeulles

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.2Outstanding

(383 Ratings)

"Absolutely love this place, the staff are lovely, the bars, the food and the pool are lovely as well as the rooms, I’ll be back! "

Bernadette

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(383 Ratings)

Hotel in Rennes

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Rennes

city location on map

Nearby attractions

Manoir de l'Automobile

Parc des Gayeulles

Available Rooms

About this hotel

Hotel in Rennes with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mama Shelter Rennes offers 119 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.2 / 10.0

Outstanding(383 Ratings)

5.0 / 10.0

Reception is also welcoming and make us want to return for sure!

5.0 / 10.0

🙂

3.0 / 10.0

Kind, helpful staff. Central location. Very instagrammable lobby, pool, bar, rooftop, etc. However, the room was rather spartan compared to other 4 star hotels I've enjoyed in France: One half-empty bottle of multipurpose "hair/body/face wash" was sitting on the shelf in a shower with moldy grout. At the bathroom sink, only one bar of soap, a plastic cup and a miniature hand lotion. Two of the four towels provided were stained. The room was large and otherwise felt clean. The bedding was comfortable, but there was nothing soft to sit on - just the bed and two hard stools at a small table. Would have appreciated some conditioner, shampoo, and maybe even a bathrobe. A soft chair or foot stool would have been a bonus as well. Pool facility was nice but go early or you'll compete with day visitors.

5.0 / 10.0

Amazing hotel and great facilities.

10.0 / 10.0

Absolutely love this place, the staff are lovely, the bars, the food and the pool are lovely as well as the rooms, I’ll be back!

10.0 / 10.0

Great!

8.0 / 10.0

Great location. Funky Hotel and Decor.Very nice staff.

10.0 / 10.0

Having seen this property under renovation for a while, we were curious to see the result, which is pretty impressive. The property includes the hotel, restaurant, roof-top bar, spa, pool, reception rooms, and a large inner courtyard. The design is creative and staff are very professional. Not sure about the use of space in our room, but the bed was very comfortable and the air conditioning much appreciated in the summer heat.

10.0 / 10.0

Fantastic location. Staff super friendly and accommodating by putting us in a room that didn't require too much walking. Great facilities, including both the rooms and swimming pool area. Would 100% stay again.

8.0 / 10.0

It was a good choice for Rennes

4.0 / 10.0

Ok

5.0 / 10.0

Wonderful location, very helpful staff and felt incredibly luxurious!

4.0 / 10.0

Ycbj

5.0 / 10.0

Best in town

5.0 / 10.0

Beautiful hotel with a spa and centrally located. We were able to walk to all the restaurants and enjoy the hamman and sauna. I loved the balcony as well.

8.0 / 10.0

fantastic hotel and have stayed before great central location. Great pool sauna steam room facilities. amazing layout of hotel and rooftop bar with restaurant. Great courtyard to relax in the Sun. very safe and private location. I would say the only downfall to this hotel is no tea/coffee facilities or kettle in the room and towels and bottled water not refreshed daily. overall a fantastic hotel and would stay again. Big thanks to Emily and Julian for making our stair great.

4.0 / 10.0

General impression is more then ok. But my bed was hard, I am used to sleep in a boxspring at home, so having a matrass in a wooden box is much too hard for me, however the matrass is good quality. The restaurant is amazing, breakfast gives you all you want (including pancakes), for dinner try the crusty cod it is delicious

4.0 / 10.0

We had tried Mama Shelter in Dijon, and the one in Rennes didn't disappoint. Really great location and amenities. Minor thing to make it better from an inclusivity perspective is making it abundantly clear that when booking a slot at the pool, other people from other rooms can also book the same slot. Other venues with similar amenities make it clearer and it makes a world of difference. One of our party is autistic and went through the challenge of interacting with the staff member, purchased a pair of flip flop (mandatory gear), only to have to do a u-turn when reaching the pool and discovering there were other people there.

5.0 / 10.0

Top!

5.0 / 10.0

top

5.0 / 10.0

Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!

2.0 / 10.0

Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.

6.0 / 10.0

I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa

6.0 / 10.0

This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.

8.0 / 10.0

Great hotel chain the always offers good location and good staff to make you feel welcome.

10.0 / 10.0

From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.

4.0 / 10.0

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.

4.0 / 10.0

Lovely rooms and building. Chaotic breakfast service though as all the food and drink options were spread across the restaurant. Otherwise great stay and amazing roof terrace!

5.0 / 10.0

Great stay, really friendly atmosphere and helpful staff. Could have offered more pool availability if anything.

10.0 / 10.0

Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.

5.0 / 10.0

Great city hotel, like an oasis in the city center. The hotel has everything for a nice city vacation. It is located just by a central square which is buzzing on Saturday with a local market with all sorts of specialties. The rooms are well decorated and fun, bed is super comfortable, and shower was amazing with a “rain” showerhead. Nice pool and spa area for a little couples retreat. Rooftop bar has a spectacular view and restaurant serves high quality food. I will definitely recommend and look for more Mama hotels when I travel to other cities as well.

5.0 / 10.0

Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.

5.0 / 10.0

Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.

10.0 / 10.0

City Center location

4.0 / 10.0

Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)

3.0 / 10.0

It looks like a nice hotel with big room, but almost nothing provided inside the room, no tea or coffee maker, no even shower gel, they charge you 5 eur for slippers

2.0 / 10.0

Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand

10.0 / 10.0

Highly recommend to anyone staying in Rennes

8.0 / 10.0

Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.

10.0 / 10.0

The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.

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