Broomhill Loft

The space and modern facilities.

Cant think of any

Everything we needed right here perfect location perfect size and hosts thought of all necessities

Nothing

Environment was clean and quiet. Loved the extra bed. Kitchen was great. My family had more juice to drink as well. They loved the setting of the home. My family accidentally brought the key to me when checking out but I was been spoken to calmly till we returned keys. Thanks so much

The kitchen and bathroom have been renovated to a high standard and looks very modern although some still issues I'll detail below, comfy leather sofa in living room, double bed was comfortable, plenty towels, decent shower

KITCHEN - Oven was thick with dried on grease and food remnants, microwave had food splatters all over, kitchen cutlery/utensils were dirty and some had dried on food - spent the first few hours there cleaning and washing dishes prior to using them LIVING ROOM - Window latch was snapped off and was lying on the window sill when I arrived, due to this the the window could not be closed on one side hence let the cold in as well as a lot of noise coming from the busy road. Also a bad smell in the living room weather this is from outside due to the window issues I don't know, others have also mentioned the smell in other reviews. BATHROOM - Toilet roll holder hanging off the wall, dirty toe nail scissors left in the drawers DOUBLE BEDROOM - Comfortable bed and bedding however tired looking wardrobe Laminate floor throughout the property is coming away cracked/broken, when you walk across it you can feel it sinking, my toe got caught in one of the panels, the floors are very uneven, the passage is quite bad and the host have just covered this with a rug rather than fix the issue. HALLWAY/STAIRCASE - Very dark on arrival, no lighting, carrying bags up to the 2nd floor up in the dark was a challenge, rang the host to ask here the lights were but no reply, rang the 2 numbers on the booking confirmation no answer, host finally replied 22 hours later, it turned out there is a switch in the property to turn the lights on, for the 2nd floor only, the rest of the staircase is pitch black HOST - Messaged after check-in time to pay a damage deposit that I wasn't aware of, although they give 2 phone numbers to call if you have issues they very hard to get in touch with, to the point after I pointed out the issues they didn't reply to any calls or messages. They even marked me down with Booking.com as a no show and cancelled my booking mid stay, I had to contact booking.