Raíz Hotel Boutique

We loved the staff and the location. The staff were so friendly and always willing to help us out with anything. Nearby to all the restaurants and bars without being right in the middle of it. Love the decor of the hotel and the cleanliness of the rooms. It was nice that they had a pool. Beds very comfortable and the AC was excellent. Breakfasts were delicious. Welcome drink was a nice touch and it was so good.

The King bungalow is small, which isn't normally a problem but the issue is that there is no surface or space to put your suitcase or clothes. Suggestion: the hotel provide 2 suitcase stands per room and bedside tables, since there are no shelves really or drawers. It would be fine for 2 days but we were there for a week. There is no real seating around the pool so a comfy chair or 2 would help. Breakfast is "included" but the choices are very limited and you have to pay extra for other choices and only get one coffee included, which was again, only good for a short stay.

So gorgeous, breakfast was amazing! Beds so comfy!!

I loved my stay at Raiz Hotel Boutique! The staff were so friendly and attentive, the food was AMAZING, it was quiet but centrally located at La Punta - just a few minute walk from the beach, and fun restaurants and cafes. The vibe was chill - and everyone was lovely. I'd definitely stay again.

There was a weird situation with the water in the shower - and I think they need to provide more towels or fix the water so it doesn't leak everywhere in the bathroom.

The Guacamole is fine but the food is unnecessarily expensive

It's quite isolated. The beach is a 10-minute walk, but the center of Puerto Escondido is only reachable by a 50-minute walk along the beach or by expensive taxi. A few nearby restaurants, but not many. The roads are dirt tracks full of holes — difficult and unsafe if you have any mobility issues. The place feels neglected. Lobby pillows were dirty, parasols broken, and thatched roofs falling apart. The common area has a sand floor with sand fleas biting your legs — not pleasant for relaxing. The pool is small, only really usable for 1–2 people. The overall atmosphere feels worn and closed off. Service: Check-in was friendly and included a welcome drink — though we had to ask for it. Next to standard breakfast we ordered guacamole with homemade tacos (delicious). Free yoga is advertised, but only at 8:00 am — and the instructor leaves early since no one shows up at 8 o'clock. Feels like a box-checking offer rather than a real amenity. Breakfast: Just okay. Only one drink included (juice or coffee). Extra drinks cost a lot more, which feels stingy given the room rates and doesn’t make you feel welcome. Rooms: Simple but comfortable. Strange design: sliding roomdoors are misaligned and part of the doorframe was cut out to allow the key to fit. Functional, but awkward and clearly a poor fix. Service: We booked 5 nights but chose to leave early due to the overall discomfort. We tried to reach a fair compromise with the hotel but were met with zero flexibility and cold, unkind service from the owner. Luckily, Booking.com stepped in and helped us resolve the issue more than fairly after trying it by ourselves, special thanks to Booking! We’ve booked many of hotels all over the world — Japan, Russia, Taiwan, Italy, Norway, Indonesia, USA, Canada, Brazil, Senegal, Uruguay, and many more — and never shortened a stay until now. The hotel is NOT in Puerto Escondido > Tip, watch Google Streetview and you will know it all...

Great location and very comfy room

Noisy nights and small pool

The pool, the staff, the breakfast included, the bar and food and the whole setting.

Initially thought it may be a bit expensive, especially compared to other hotels but a good hotel is crucial as it gets extremely hot in PE. You need a pool and somewhere comfortable to relax and this was certainly it.

Great room and a nice pool

Towels with stains and holes in

Service was amazing! Everyone was so friendly and accomodating. Away from the Main Street which we liked. We didn’t need to leave the property. Also super close to the beach.

If you like to be apart of the hustle stay a little closer, it’s a short walk to the main part of Puerto.