Aquasun Hotel Phu Quoc

Everything, a big plus for cleaning ladies and the restaurant staff.

Very little hot water and unfriendly fellow residents

The hotel location is near the city center but still away from the main road noise. The beach is very close to the hotel just about 4 mins walk. The property looks nice from the outside and the common areas are well maintained. The room we stayed was not so spacious, but it had a sea view with a balcony which was great to watch the sunset and the morning calm sea. The restaurant is clean and spacious. The breakfast spread was very good, although there were limited vegetarian dish options. The hotel staff was very courteous and prompt in service. The rooftop swimming pool is just about good for its purpose and the bar area offers a nice view of the sea and the surrounding area. There are lots of Spas and food outlets near the hotel which are good to try. Overall a good stay experience.

The room interior looked older than what you see in the photos on their website. The interior and furniture needs renovation. The bathroom amenities are old and had leaks. There was no hot water in the taps/shower during our entire stay, which was a disappointment. Also, saw a cockroach in the bathroom. The in-room dining menu QR code leads to the website menu where the link does not work, so ordering from the restaurant for room service is a challenge. The hotel does not have a bell-boy service for handling the luggage and you need to lift it on your own to/from the taxi to your room.

Exactly in the centre and very close to Ocean Beach Bar and close to Super markets and Indian Restaurants

Not Vegan or Vegetarian friendly. Didn't even care to ask for vegan options for the next day. Vegan dishes ( only sticky rice) will be kept in the same containers as Pork and fish not suitable to eat for vegan and vegetarian lovers.