Elna's Haven Diani Palms - 5min walk to the beach, serene and culinary services

The location of the place is good, near the road and the beaches. The place was comfortable. Good service from the staff. Place was clean

The cutlery needs to be changed as soon as possible.

Location only

The place was run down, old furniture, worn out beddings, the wooden part of the beds is never cleaned had dirt stains, the walls were generally dirty, no bulbs in the sitting area when we got there, the roof was dirty everywhere with cobwebs hanging in all rooms even the kitchen, there was a big non-functioning fridge in the sitting room. The water in the dispenser was store bought but salty, the doors are rusty, one of the showers doesn't produce hot water and the housekeeping policy was the worst unlike what it said on the website the housekeeper comes 3 days after we have stayed at the house. The bathrooms were clean though. The swimming pool isn't properly taken care of