Ideal Property Mallorca - Son Vent Muntanya - 1

We had a good stay overall, and it would be unfair not to mention the apartment's strengths. The location is excellent, the apartment is spacious, comfortable, and generally well maintained. Most of the apartment was clean and matched the description provided in the listing.

Unfortunately, our experience was significantly affected by the condition of the bathroom shower. The grout was covered with deeply embedded black mold, as shown in the photos we shared with the host. For an accommodation with such a high cleanliness rating, we found this completely unacceptable. As a family, we felt very uncomfortable using the shower and tried to limit its use throughout our stay. In our opinion, this was not a problem that had appeared overnight, but rather the result of long-term lack of maintenance that should have been identified and addressed before welcoming new guests. After our stay, we contacted the host directly to give them the opportunity to resolve the matter before posting this review. The host acknowledged the issue and confirmed that the grout would be treated or replaced for future guests. However, despite recognizing the problem, no goodwill gesture or compensation was offered. This was disappointing because the rest of our stay was enjoyable, and a simple gesture of goodwill would likely have changed our overall impression of the experience. I sincerely hope the necessary repairs are carried out, as this apartment has many great qualities. This review simply reflects our honest experience so that future guests know exactly what to expect.

Camas, limpieza, tamaño, equipamiento, garaje, ascensor, muy nuevo y trato de Juan.

La luz hay que pagarla aparte.

The location of this property was perfect for us. Close to our daughter's house and the town square. The apartment is easy to get to, the parking is a plus! and the apartment is very roomy, water and snacks waiting for us!

Everything was great! The only item we wished we had more of was towels. We stayed 10 days so another set of towels would have been useful. There is a washing machine but it is hard to dry quickly.

excelente en todos los aspectos, amplio, con todo lo necesario y la ubicación inmejorable