E1 Suites & Spa aparthotel style - Gym & Spa

Perfect staff, they provided us with everything we needed to support our stay in Gibraltar. The facility is amazing and very modern, we miss being there already.

Clean, spacious, great staff - very welcoming & cafe on bottom floor was superb

Enjoyed everything

Everything

🏞️The panoramic views overlooking the airport and the iconic Rock of Gibraltar were truly amazing. 🙋🏽‍♀️Service: The staff was consistently warm, friendly, and welcoming. 🅿️Futuristic parking system was impressive and convenient (though keep in mind there are no free parking options). 🍹The fruit-infused water in the SPA was a refreshing and pleasant detail.

Bad apartment condition: I found dirty dishes in cabinets, stained indoor and balcony furniture, and a strong smell of cigarette smoke across the 19th floor. SPA: The wellness area needs urgent renovation. The sauna has rotten wood, the hydro-massage tub shows rust, key showers were out of order . Hidden fees & communication: We requested a marriage confirmation letter during booking, but were never informed it carried an extra cost until being charged £12 at check-in. The offered a 50% SPA discount, but it turned out to be a standard promo already available to everyone, not an actual gesture of goodwill (though we did appreciate the minibar drinks). Parking: No free parking options. We expected a much higher standard of honesty and upkeep.