The RED

The room was really big and spacious for the price. The view was really the highlight of the stay, it was simply breathtaking! We stayed for 3 nights and the stay was pretty comfortable. The premise is super easy to find and the area its located in is also a really fun place to be in, easy to navigate and 2 metro stations nearby. The host was also really helpful and communicative, we got through every query very quickly. Would stay here again, good value for price.

Some of the amenities could have been better, cleaner. Some furnitures might need repairing is all.

Good location, nice pool and great price

Some nicer seats/sunloungers at the pool would be nice

I always stay at The Red. This is my fav stay in KL in the pricerange. The rooms are really very big, with real desk and a huge bed so very practical and comfortable. Above average value per money. Responsive staff too.

Good communication with the host up to one point. The room had very big and comfortable bed, was well equipped and had good views. Haven't tried the pool at the rooftop, as there were no sunbeds and some days there was rain. But there were some important issues, as well

First of all, the lack of proper support on the spot. It took us 2 days and countless messages to arrange a simple cleaning. Then, the issue with my passport, which ended up with me losing my flight: after my check out I had to travel from KL to another destination and I forgot my bag with passport at the room. It takes 35 minutes for the KL express train to reach the airport from the KL central station and another 15-20 minutes to reach the KL Central from the hotel by taxi. This last part was around 30-40 minutes both ways, if the host could help and bring my bag to the KL central station. I believe that if there was someone there around the hotel, I could save 20-30 minutes and maybe manage to catch my flight. Lastly, there was an incident with the 2 probably Indian managers of the rooftop bar, who run the place after 7:30pm and who behaved more like Australian chimpanzees. I visited the place with my date and wanted to take some photos of the view. The staff very agressively showed me the menu and asked us to order something. When I denied, the 2 managers came into a threatening way towards us, together with some members of the staff. My date was panicked and almost started crying and we had to leave fast, as we didn't know what was coming next.