El Guayacán

Lo acogedor y amabilidad del personal

Amplitud y mejoramiento del menú

the free breakfast was great, and had enough different choices for each day. The view from the property is amazing, you can't get a better view of Laguna de Apoyo and Mombacho volcano. The room was better than expected, the best hotel room we've had so far in Nicaragua. On the last day there was a power outage during dinner time. Initially they said they couldn't cook meals, but they surprised us and the food we ordered was delivered while the power was still out, so they went above and beyond to make sure we were happy. They also have a pool at the hotel, we used it on one of the days, it is kept clean on a daily basis, so it was a great experience to sit in the pool and see the view. Some of the staff speak good English as well, shoutout to Omar and Kevin for their amazing service in English

The Wifi had issues during our stay, it was down for most of the time we were there. It's not a big issue as we use Claro internet on our phones anyway. There was a power outage on the last day that lasted several hours, the hotel has no backup generator or any way to provide lights if this happens.

It was excellent. From the very start, the welcoming was great, staff was really good.

There was one thing tho. After I arrived, I relaxed and just stayed on bed for a while with my wife. But someone opened the door without knocking, she opened the door and I was half naked. So, maybe the cleaning staff needs to be aware of the guests and the rooms that are being occupied.

La vue était magnifique et la chambre de nos amis aussi, le personnel très chaleureux et accueillant.

Jai réservé une chambre via booking et rendu sur place il ny avait aucune réservation a mon nom et aucune chambre de disponible. Ils ont installés un lit dans la chambre de nos amis, une chance quon était avec eux car nous n'étions pas dans notre pays, aucune autre solution. Dans la chambre de nos amis la douche n'était pas fonctionnelle, aucune eau n'en sortait et meme le lavabo en avait très peu. Très difficile de dormir avec les party dans la rue avoisinante, apparemment c'est comme cela tout les vendredis samedi et dimanche. De plus malgré le personnel très gentil, il a ete très difficile de payer notre facture avant de quitter l'hôtel car notre serveur de la veille n'était pas sur place et les employés ne parlaient ni français ni anglais.