Résidence Koh-I Nor by Les Etincelles

Apartment was perfect - location also great - all staff very friendly and helpful - really appreciated the hotel shuttle service.

Good views from the residence, lovely bar area, great shuttle service.

The room was perfect for our needs (2 bedroom apartment with 3 guests). Hotel has everything you need. Great views out to the slopes & a lovely outdoor terrace with plenty of seating. You can ski straight out of the hotel. Ski passes & ski hire all available to hire from the hotel. We had drinks in the bar (service was great) but didn’t eat in the restaurant so can’t comment. The only issue we had was the kitchen equipment being dirty. We had to wash everything before using it due to old food being on cutlery, crockery, glasses, cups, pots & pans. The ashtray on the balcony also hadn’t been emptied & was full of cigarette butts. We addressed this with reception & they sent someone to the room to sort the issue. Our stay was pleasant, staff were really friendly & helpful. We would stay here again, even with the kitchen issue. We’d just make sure we check everything as soon as we arrive, as this is left to the guests before they check out.

Had a wonderful week at the Koh i Nor residence. Shuttle service was excellent taking you into town and back up to the hotel. Residence manager Matthieu (I think this was his name) couldnt do more and was excellent. Ski in and ski out was good but the residence ski locker is further away than the hotel guests ski lockers and involves walking outside and through multiple doors and upstairs after getting all the skiing gear on. The residence spa was ok but only has a sauna and swimming pool. Hotel spa was much better but you had to pay to access which adds up quickly if you go more than a few times. It would be really great if the residence spa had a jacuzzi. Overall we would definitely come back.