The Starfish





6.8Average
(114 Ratings)
"I love the customer service specially Wilson from the front desk.
Place is always clean and nice, beds are comfortable and rooms are very well kept."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Hollywood, a few steps from Hollywood Beach, The Starfish has accommodations with an outdoor swimming pool, private parking, a garden and a terrace. This 3-star hotel offers free WiFi. The hotel has family rooms.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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6.8Average
(114 Ratings)
"I love the customer service specially Wilson from the front desk.
Place is always clean and nice, beds are comfortable and rooms are very well kept."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
I love the customer service specially Wilson from the front desk.
Place is always clean and nice, beds are comfortable and rooms are very well kept.
5.0 / 10.0
I liked our room and the comfort of the bed. The location was great.1 min walk to the beach.
I did not like that there is literally nothing in the kitchen to use unless you go to the trouble of asking for a kitchen box. Also since they only clean every 3 days our floor was super sandy and felt gross to walk on but there was no broom to clean up with. Since it's right on the beach I imagine most people have this problem. They should also have disposable cups in the room so you at least have one for water. The breakfast was rather disappointing. We didn't even go there the last day, which is probably what they are hoping for. Imagine the absolute cheapest way to feed a crowd of people and that is what you get. There are no protein options. It is all carbs. They do have peanut butter and cream cheese for the toast and bagels. I did NOT like having to pay for parking, I think it was about $17 per day. That really adds up.
10.0 / 10.0
The staff always treat me great and I always get to stay in my favorite spot it's always a pleasure staying here
2.0 / 10.0
Address was blocks away from checkin location. Huge line out the door to checkin. No sense of urgency from staff nor apologies for checking in people slowly. Huge waste of time. Wont be back to these hotels.
8.0 / 10.0
Everything
3.0 / 10.0
I loved the treatment I received from Allison (the housekeeper).She has gone above and beyond to ensure I have everything I might need in my hotel. The hotel should really hire more employees like her who strive for the best. Out of the whole staff, she is the only humble employee and very apologetic and understanding to others need. Having a person like her makes my whole stay a lot better. I truly want to thank Allison for all of her hard work she has put in.
I don't like the front office staff who constantly mistreat every person they can. Ever since I called for the sheets and to report my son falling because of the broken tiles on the floor, they have locked my key card, as well as they constantly unlock my door throughout the whole night, it's very inconvenient. I know the hotel has taken a personal vendetta against me and my family, I fear going to sleep now because my door is constantly unlocked, I know they can unlock it from the office without needing to be at my door with a key card. I just wish the office staff took their guest needs seriously and prioritize them. I wish they can please stop trying to make my whole stay more miserable than it is already. I have a until Saturday July 22nd and if my husband goes to get the breakfast, the personnel at the kitchen constantly harrasess him asking him what is he doing there, and that the breakfast is only for guests. I thought we were guests since we are paying to stay. He told her he's a guest and showed her the key card and she still had an attitude with him because she didn't want him there. Out of all the customers getting breakfast she watches over what he's grabbing to eat.
1.0 / 10.0
never got new towels. charged us extra we didn’t even want to stay there our last night. horrible
smelled. old. moldy.
5.0 / 10.0
I supposedly already had the room. Nimber but they gave me another, I believe, was smaller and yet charged the same rate.
Staff was friendly enough, but I believe they are under staff so it's actually upper management disorganization.
1.0 / 10.0
The location
I didn't like that there were ants and you couldn't set anything down on the counter without it being smothered by ants. Then I get a late checkout only for staff to bang on the door like I'm some homeless person trying to squat when I paid extra to stay later.
8.0 / 10.0
good
cracks in restroom
1.0 / 10.0
The place is dirty and the staff is horrible. We found roaches and mice in the room. We left due to how horrible this place was, and they refused to refund us. WILL NEVER STAY HERE EVER AGAIN!
The roaches and mice. Rude staff.
10.0 / 10.0
Location was absolutely perfect, room was above and beyond massive, bed extremely comfortable, room super clean. I was absolutely impressed! Highly recommend. Was at Del Mar not starfish, up graded!
Staff, absolutely unprofessional! I went to stay another night and once I stated I'd pay cash room price doubled. Not personable, acted as if you were a bother and made to feel very uncomfortable. Very rude to the older customers.
8.0 / 10.0
Yes
The location
3.0 / 10.0
walking distance to the beach
The post is deceiving they put you in any of their properties you don’t get what you see or paid for
staff is very unprofessional not recommended
1.0 / 10.0
address incorrect room wet no sunshine.
address incorrect. room wet no sunshine
8.0 / 10.0
localizacao exelente pertinho praia !!!!
cafe da manha oferecido muito ruim...
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Starfish. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Starfish pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
