Esa Apart Hotel

Everything was excellent. Staff was really cooperative. All the facilities were functioning as expected. Location was also very good.

Since the moment you step into the hotel, you can smell how clean the reception and common areas like the lift are. I believe cleaning team cleans every day and you can tell by how everything looks. The apartment it’s super close to anything you may need, the main streets, taxis, gym, etc. The AC works perfectly, there was shampoo and soaps in the toilet as well, all towels were freshly cleaned. TV works well with all the basics you need like Netflix, etc. We originally reserved for 2 nights and extended it to 5 because how good the value for this property is!

The only negative if I get too picky is the lack of sunlight during the day in apartment 200 which causes a very slow drying process for the towels you use after a shower.

The staff was son nice and helpful, its located close to the mydan. I stayed in an apartment with 2 bedrooms, kitchen and big sallon. The price were very good compared to other hotels near the mydan

+ The location is perfect if you’re coming to Trabzon from Georgia by bus. The driver usually stops at Mediane, and from there it’s just a three-minute walk uphill to the hotel. You’re right next to two parks, as well as shopping and grocery stores. + The staff were friendly and even recommended an amazing local baklava place, which made me really happy.

- That said, the place didn’t match the photos. I booked it thinking there would be two toilets: a squat (Turkish) toilet and a regular one. Unfortunately, my room only had a shower and the Turkish toilet, so the regular toilet was not available. - The apartment also wasn’t clean when I arrived. The floor in the toilet room was covered with water, and I actually slipped when I entered. The trash can still had soap wrappers and other garbage in it. There was even black hair stuck to the shower walls. - I also found it strange that the hotel didn’t provide any tea in the room. There were plenty of dishes, cutlery, and even a dishwasher, but not a single tea bag. - Another issue was the door lock. It was very difficult to open and close since the key wouldn’t turn properly, and I ended up wasting a lot of time just trying to get it to work. - Finally, the room is located on the ground floor, which means people passing by can see right in. No privacy.