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Hotel Boutique Casa Mateo

Top rated by guests

Outdoor pool

Premium bedding, in-room safe, soundproofing, bed sheets

Executive Studio Suite | Premium bedding, in-room safe, soundproofing, bed sheets

Executive Studio Suite | Premium bedding, in-room safe, soundproofing, bed sheets

Exterior

8.2Excellent

(328 Ratings)

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Rodrigo

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(328 Ratings)

Hotel in State of Querétaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, near Pena de Bernal
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and concierge services.
Hotel Boutique Casa Mateo offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Amenities at Hotel Boutique Casa Mateo

Pool

Internet / Wifi

Garden

Free parking

Map of State of Querétaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(328 Ratings)

","

Rodrigo

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(328 Ratings)

Hotel in State of Querétaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of State of Querétaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

About this hotel

Hotel with free parking, near Pena de Bernal
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and concierge services.
Hotel Boutique Casa Mateo offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Internet / Wifi

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(328 Ratings)

2.0 / 10.0

Hotel is ok. Definitely not worth the price. Restaurant service and food was horrible I will never eat their again

10.0 / 10.0

,

8.0 / 10.0

The place is great and the location is unmatched, but if you are staying in one of the rooms that have a window to the church you will wake up at 7am at the latest everyday.

6.0 / 10.0

E

10.0 / 10.0

It was perfect for a stay!

10.0 / 10.0

Enjoyed our stay at Casa Mateo. Rooms were clean, staff was attentive, in a very walkable location, and staff was more than happy to arrange any transportation we needed. I would stay here again.

10.0 / 10.0

Todo excelente

2.0 / 10.0

There is no Hotel at the address that was provided to me on the email with the confirmation number, and the money was taking out of my account, so disappointed with the website offering something that does not exist!!

10.0 / 10.0

Very beautiful

10.0 / 10.0

Really nice hotel to stay at, very close to plaza

10.0 / 10.0

This property is just beautiful!

8.0 / 10.0

Very close to the hike and centro

10.0 / 10.0

Beautiful area, friendly staff.

3.0 / 10.0

The stay was great but there are some details that I would like to mention, the first one, I does not have facilities handicap friendly, I mean if you have a wheelchair there are no ramps. The other detail is that at least in room 4 the odor of the restroom is awful, because of the sewer system

10.0 / 10.0

Just a very nice place and felt welcomed!

6.0 / 10.0

1. Staff not very friendly. 2. There's no control whatsoever in entering or leaving the hotel. 3. You have to get off your car in order to let them know you have arrived and then they (manually) open the gate. 4. Swimming pool not very clean. 5. There were water leaks from the roof. 6. No A/C in the room. 7. Restaurant very expensive, for just "OK" food. 8. I'm 6'2, I was hitting my head very often with underachieved remodeling. Wouldn't stay there again. Better save some money and get what you pay than pay extra and get rubbish in return.

3.0 / 10.0

too expensive for ok service, at night there is live music at the Terrace to loud to sleep, family suite does not have air-conditioning, I stayed in five different hotels on my 13 day trip this one was the most expensive hotel and one of my least favorite hotel

8.0 / 10.0

This is a beautiful hotel in a great location. Rooms are very comfortable and clean. Views are wonderful. My only issue Is the service in the restaurant and the quality of the food. It just doesn’t match the hotel. I would stay at this hotel again, but I would not eat there.

6.0 / 10.0

It did not include breakfast as stated in Expedia. Service in restaurant very slow and food disappointing.

3.0 / 10.0

Beautiful hotel and excellent staff. The location is fantastic. The problem is that there were 2 dogs in and outside of the building next to the hotel which barked incessantly at 10pm, 12am, 3am, and 6am. I hardly slept. For that reason I won’t stay there again.

6.0 / 10.0

Dogs barking all night long kept us awake! Bed was small and not very comfortable. However, property is attractive, and staff attentive.

8.0 / 10.0

Fantastic renovated old house located less than half a block from main square, excellent parking space, staff very accommodating. Even do the hours of the restaurant are limited, food was great. I will definitely stay here again. Consider that my comments are based on my stay on a NON busy day for Peña de Bernal (Wed-Thu). I will definitely go there again.

5.0 / 10.0

Great stay! the pool could use some work, less chlorine, and heat but room was nice with a great view and great location. Had problems going the reservation system to work with multiple cancelations not sur if it was a hotels.com issue. Also never got WiFi in the room. But very quiet and relaxing

4.0 / 10.0

The stay was good. The personnel is a little shy and doesn't have a lot of clue about questions regarding what to do. The wifi connection is really bad, which is crucial because in the rooms you don't get cellphone signal. That substracts some points from the overall stay. The pool was very cold. In the picture a tub is shown, but in the room the was only a shower.

8.0 / 10.0

It was the cleanest hotel I have stayed at and a lovely property. The location could not have been better.

5.0 / 10.0

This was an incredibly beautiful hotel with great views of an incredibly beautiful place. The hotel is very centrally located.

5.0 / 10.0

it was awesome, a little noisy and the swimming pool is too cold, but my bedroom was comfortable and nice. Price expensive

5.0 / 10.0

Beautiful space and quiet atmosphere. The family room was great.

4.0 / 10.0

Location and architectural ambience are superb, but no wifi inside rooms. Ask for off-street rooms if noise is an issue.

5.0 / 10.0

Wonderful room with jacuzzi and romantic amenities (extra).

5.0 / 10.0

Beautiful hotel, easy and fast check-in. Great location.

4.0 / 10.0

Staff was nice, rooms were clean and bed was comfortable. It was chilly and the floors were ice cold, could use some rugs and maybe another blanket. View from the rooftop was stunning and breakfast at the restaurant was good. Coffee is really weak and nespresso machine did not do the trick either.

2.0 / 10.0

Made to pay an extra night when I arrived. Paid in full to Expedia , whose fault was it. Sent Expedia an email. Never got a response.

2.0 / 10.0

This hotel was absolutely beautiful - in terms of architecture, room design and ambience. The woman who runs it however totally destroyed our experience and my iPhone - left on the breakfast table (we were the only ones served at 8:30am) was not returned when we called back for it half an hour later - a complete nightmare. We paid for a King bed/ Classic suite but were put in a double bed (we are both over 190cms tall!) and we had GREAT difficulty getting any assistance from the manager to rectify this. She destroyed our last night in Mexico and we left hurriedly - hence the phone being left behind. Saying this, the room service and delivery was excellent and the other staff that helped turn on heater etc were very pleasant and helpful - paradise between the arguments we had to endure - a most confusing and disappointing harassment experience!

1.0 / 10.0

El servicio fue terrible, el hotel esta lindo muy bien ubicado lastima que el staff no fue atento

4.0 / 10.0

Realmente la ubicación es muy buena ya que queda a una cuadra del centro. Pero creo la calidad de sus servicios aún puede mejorar empezando desde el registro. No hay teléfono para solicitar algo dentro de la habitación o simplemente resolver una duda. Por lo tanto no hay room service. Y sí quieres tomar algo te cobran el descorche de todo, eso fue nuevo. Las instalaciones limpias y bonitas.

5.0 / 10.0

Muy buen hotel. Una gran area de oportunidad es aislar los ruidos de lavandería y regaderas (tubería q suena por la presión) de las habitaciones del garage. No va con el costo y la calidad del hotel

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