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The Swan at Hay Hotel

Top rated by guests

Meeting facility

Deluxe Double Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Interior detail

Superior Double Room | Bathroom | Free toiletries, hair dryer, towels

Superior Twin Room | Bathroom | Free toiletries, hair dryer, towels

8.8Excellent

(290 Ratings)

"Wonderful stay with great restaurant at the property. Highly recommend!"

Nicole

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(290 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Georgian hotel with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Swan at Hay Hotel

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Free parking

Map of Hay-on-Wye

city location on map

Nearby attractions

Sgwd Yr Eira Waterfall

Small Breeds Farm Park and Owl Centre

National Showcaves Centre for Wales

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(290 Ratings)

"Wonderful stay with great restaurant at the property. Highly recommend!"

Nicole

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(290 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Hay-on-Wye

city location on map

Nearby attractions

Sgwd Yr Eira Waterfall

Small Breeds Farm Park and Owl Centre

National Showcaves Centre for Wales

Available Rooms

About this hotel

Georgian hotel with 2 restaurants and a 24-hour front desk
This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(290 Ratings)

4.0 / 10.0

The hotel is in a perfect location for a visit to Hay on Wye. It is a short walk to all the shops and amenities. It has on site parking behind the hotel. On this particular visit I had twisted my knee prior to arrival and I found the staircases up to our room a bit of a challenge.

10.0 / 10.0

Wonderful stay with great restaurant at the property. Highly recommend!

10.0 / 10.0

Attentive and very welcoming staff. Great menu and food. Lovely independent hotel, outdoor area so pretty. Both enjoyed wonderful stay and enjoyed local walks/activities. Many Thanks.

6.0 / 10.0

Hay on Wye lovely, hotel well placed to walk around town and a path down to the river.

8.0 / 10.0

A good stay, everything completely satisfactory. Helpful checkout person.

10.0 / 10.0

The Swan at Hay Hotel couldn't have been better. The accommodations, staff, and location were perfect for our stay in Hay-0n-Wye.

5.0 / 10.0

Staff friendly and obliging. Food good. Weather was lovely to sit in the garden.

8.0 / 10.0

There is hotel parking but it is a tight fit if you arrive late. Didn’t use the dining facilities as there are better options in the town

3.0 / 10.0

It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.

10.0 / 10.0

Excellent location and lovely building in beautiful Hay. Love the original sash windows.

10.0 / 10.0

This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)

8.0 / 10.0

A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.

10.0 / 10.0

thank-you always a very enjoyable stay and excellent food

10.0 / 10.0

Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.

4.0 / 10.0

Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.

8.0 / 10.0

I like the helpfulness of the staff when dealing with minor issues.

10.0 / 10.0

This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.

10.0 / 10.0

Great location for the bookstores - all in walking distance- and touring the Wye Valley

5.0 / 10.0

Staff was so helpful and friendly- especially Sandy! Highly recommend

5.0 / 10.0

We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!

5.0 / 10.0

Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile

10.0 / 10.0

A wonderful place to stay and enjoy Hay! We’ll be back!

10.0 / 10.0

Lovely old Georgian hotel, clean and comfortable.

8.0 / 10.0

Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.

10.0 / 10.0

I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.

10.0 / 10.0

Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.

5.0 / 10.0

Arrived to a very warm and helpful welcome. Room was lovely. Highlight was the excellent staff. Especially Sarah. Very dog friendly and the enclosed garden was not only beautiful but ideal four our dog.

5.0 / 10.0

A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.

5.0 / 10.0

We booked this at the last minute and arrived just 15 minutes before the kitchen was to close. They were very helpful and made sure we got seated and fed on a cold rainy night. This hotel is very close to the shops in town, perfect for a book holiday. The staff was very helpful in locating and directing me to a place that could help me ship my books back home.

4.0 / 10.0

pleasent stay

5.0 / 10.0

Really enjoyed our stay, staff friendly and helpful. Hotel full of character

10.0 / 10.0

I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.

3.0 / 10.0

Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it. We had a good nights sleep the bed was comfortable The breakfast was disappointing,couldn’t finish my sausage Throughout our stay there was a strange smell in the building.

8.0 / 10.0

The wifi in the outside rooms was very poor. The bed was very comfortable, there was adequate storage for clothes etc.

10.0 / 10.0

The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping. The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.

8.0 / 10.0

It was a lovely hotel. Maybe the restaurant could have had better service as it was slow. The floor of our room was noisy and uneven. But it was nicely located and the staff catered to my every whim. 😊

10.0 / 10.0

Excellent location. Would stay there again. Highly recommend.

5.0 / 10.0

Lovely clean comfortable room, beautifully decorated! Would point out that not all of the deluxe rooms have separate shower and bath as described on Hotels.com though. (shame as that was our reason for choosing a deluxe room!) Parking onsite and we were able to check in early. Comfortable bars and dining room. Unfortunately our dinner booking was not recorded and we were told the kitchen was closing when we went down, this made us feel uncomfortable and rushed with our meal. Food and service were excellent though. Very good breakfast - good choices on the menu although limited continental options - no croissants that day. We had a lovely stay and would have stayed longer if we could!

4.0 / 10.0

Lovely dining room and garden. Dinner was very good with excellent service. Breakfast was a little disappointing but would still go back there.

8.0 / 10.0

The room was comfortable and warm. Enough space to relax. Good shower but the bath was a little uncomfortable - too big! Very helpful staff. The TV system is not linked to the internet so can't get netflix, firestick, on demand or catch up.

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