YesHue Eco Waterfall Retreat

Lovely location surrounded by water and mountains. The staff were super friendly , happy and helpful. Food was great .We loved the hike and the swimming in crystal clear water.the accommodation was outstanding.

Nothing

The resort is centered around a beautiful river with multiple waterfalls, you really are surrounded by nature. The waterfront cabins are beautiful, very spacious and comfy. The food we pre ordered for dinner was lovely.

Because you had to preorder breakfast it seemed like it was cooked in advance, rather than cooked fresh when you arrived to the restaurant, fresh hot eggs would have been much more enjoyable than cold eggs. There was a light directly above our bed that would not switch off, so we didn't not have the best sleep. There were 2 free experiences included in our booking that we were not given the opportunity to enjoy, it should be more clear when checking in that these activities are time restricted.

Absolutely amazing! Waterfall and swimming was beautiful!!! Bungalow was gorgeous and staff were so friendly and helpful!

The windows in the bungalow could have been cleaned a bit better to help see the amazing views

The location is absolutely stunning beautiful. The staff is very friendly. The rooms LOOK nice.

Our room had a fair bit of damage. Our balcony had large holes and loose boards. Our bathroom had holes in the floor. Large chunks of damage to the bed. Breakfast was at 0730 one day, then without notice changed to 0800. Breakfast was served cold and under cooked. The portions never consistent. The cost of food is also triple the cost of what you find anywhere in an other restaurant with far less food. It felt as though no care was made with cooking. My wife had bugs in her food. Damage to the rooms make it unsafe for children. No clear person for reception. Depending on who you ask for help we would be told completely different information. The scented bath was absolutely nothing like what the pictures suggest. No flowers and next to no water. It looked like someone scooped swamp water and dumped it into our bath with dead leaves. (It did smell wonderful however.) It offers bikes. None where available. A hiking trip that costs 26 US Dollars per person is next level insane. Walk around for free. Its claims to be in a state park but will charge you again one million Dong to enter the park? All in all the staff although friendly seem to have no idea what they are doing. It SHOULD be an All Inclusive resort as there is (in a good way) nothing to do outside for food options without a 15 minute taxi ride to a village.