The Bay Colwell

Although the resort was clean and had excellent activities for children. Gate was missing from patio area of the lodge leading out onto the road, with hard gavel standings on the lodge outside area so not suitable for young children.

It’s a really lovely chalet arrangement. Staff are friendly and welcoming. There was no Wi-Fi in the chalet and the cleanliness average but not as well equipped as we are use to. Just a few extra wouldn’t go unnoticed such as a couple of blankets a couple of extra glasses and cutlery maybe. But to finish on a positive the Hot tub was well maintained as well as the pool an overall nice place to stay close to the beach and many other attractions.

The property was very spacious with two good size bedrooms and a good amount of storage space for clothes etc. The kitchen is well appointed with oven, microwave and a large fridge/freezer. There are 4 sets of plates, bowls, glasses and cutlery. The living room was spacious but the seating is limited with a small sofa and one separate chair other than the 4 dining chairs. We also had a hot tub which was checked twice daily by the site staff and was set at a good temperature. Overall this is a great property in a great location near to the bay and a short drive from the Needles.

The stay on the whole was excellent. The staff were very friendly and helpful. We had a slight issue with the back door in regard to the locking but this was only a minor inconvenience. We will be back again.

We just arrived home after a four night stay here and couldn’t say a bad word about the place! From the greeting at guest services, to locating our cottage and sadly having to check out; the whole stay was excellent. We had cottage 8 with a hot tub, it was incredibly quiet despite other cottages seemingly occupied around us. The place was immaculate and although we have a dog and booked this due to being dog friendly, others have also had their dogs there but there was no evidence of this. It is in a great location with some really good eateries around; especially The Cow! Warren Farm towards the needles is also excellent, with incredible cakes and expertly made coffee. If I had to find a negative, it would be the mosquitoes, but the venue cannot legislate for this and is no fault of theirs. Be sure to pack washing up liquid/dishwasher tabs, hand wash and toilet rolls.. Everything else is on hand!

We’ve stayed at The Bay before and had a great time. Unfortunately, this stay was not as nice. The floors were incredibly dirty - not ideal with an 8 month old who wanted to crawl around. The blinds in the bathroom were thick with dust. Some of the furniture was stained. Additionally, there was no hand soap provided which you’d assume was an essential item! Whilst it is a great location and has some great amenities (pool, soft play etc), cleanliness let it down massively and this is not something that can be overlooked, especially with a baby.

Some areas in 3 rooms had mould also the toilet brush was absolutely disgusting so cleaning standards need improving Staff at reception were great and rectified the toilet brush issue also no shop or bar/restaurant onsite

Excellent stay in very pleasant accommodation in a lovely area. Superb walking and the beach within very easy reach.

Great stay, reasonable price. Hot tub water smelt a bit odd but I think they treated the water during our stay as it improved.

We had a lovely stay in a luxury cottage. It was beautifully decorated and had everything we needed. The hot tub was an added bonus.

The cottage was beautiful, much better than i expected being dog friendly you very often get the lower end of the quality but this was exceptional. Cant wait for next December when we come back.

Excellent, lush accommodation, didn't want to leave, definitely coming back

Loved it very clean and tidy. Would stay again. We are booking for next year

The bungalow was very well equipped and modern. The doggie welcome pack was a very nice touch. We liked the convenience of access to the beach and the little garden made looking after our pet very convenient. We were easy driving distance to the places we wanted to visit on the island.

Warm comfortable and hot tub was checked daily.

Excellent service from every one of the Away Resorts staff that we met.

Just a small thing of hitting my head on the light fitting in the two single bedroom . A little on the low side.

Superb location. Beautiful beach. Well appointed bungalow

The cottage had was lovely although broken shower head and leaking hose. Without a car this place is a long bus ride to get to the middle and east side of the island. At least an hour each way. The place is dog friendly and each morning we were woken up by yapping dogs that never seemed to stop. My partner made use of the pool which he loved. There is a path to the beach via a coded gate but we were given the wrong code at check-in. Overall it was a nice place to stay and the cottage was kitted out with everything you'd need.

We got moved from freshwater to Rookley lakes prior to our stay due to a required repair, Rookley lakes was Superb !! Clean , modern and convenient very friendly staff. Was given a free night and bottle of Prosecco!

Loved the appartments and hot tub! Amazing location too. On the downside there was water leaking on the floor when you stepped on a certain panel. Also the checkout is very early and checkin very late. I sent a question about the late checkin but didn’t receive a response.

Ive never stayed in a place like this before it was lovely didnt want to go home

Lovely accommodation, very spacious with a deck and garden furniture to enjoy if you go during decent weather-we unfortunately went during the monsoon season apparently! Reception very efficient, everything explained; there is a small indoor swimming pool, a bar/coffee shop and a path to the beach off the site. In the kitchen there was an eco friendly welcome kit containing a j cloth, scouring pad, tea towel, dishwasher tablet and a tube of washing up liquid. There was a dishwasher and a washing machine. The only fault was that there was no frying pan, so no bacon butties, but we survived somehow. Colwell Bay and Totland Bay short drives away, or there is a coastal path if you are feeling energetic.

The cottage was new clean and very comfortable with outside patio furniture and very accessible to the beach.

Our cottage was very clean and the dinner table laid out for four ,bed was a little on the hard side but didn't stop me sleeping, everything was spotless very helpful check in staff, not far to the beach with private gated entrance ,overall a good place to stay ,our second visit and probably not our last

Nice accommodation fairly close to the beach. However, it was not suitable for a family of 5. Good double and twin rooms, but the fifth bed was in the kitchen / lounge on a sofa “bed” that was really not fit for purpose. Very, very uncomfortable. Asked at reception for a spare mattress and didn’t get anything. In the end after two nights on the other actual sofa (which was preferable to the sofa bed) went out and bought a blow up air bed!

Just so relaxing great area near to all amenities

Accommodation was great and had lots of potential, just felt it needed a deep clean - especially the floors.

Asked for travel cot to be ready on arrival, it wasn’t. Huge urine stain over one of the sofas which took a whole day for someone to come to sort it out. Accommodation felt dirty in places. Bed was I comfy - mentioned this but nothing done. Hot tub wasn’t on the decking area but instead around the back which isn’t handy when the children are wanting to go in it. Indoor pool very cold, children were shivering and we couldn’t stay in it longer then 20 minutes. Was very disappointed with the staff, they didn’t seem to care and the place felt neglected compared to the other site of Whitecliff bay.

Property was not very clean.

The bedroom floors was sticky and dirty . No hand wash provided - something basic you would expect for the price you are paying .

I enjoyed most things about the site but the lack of Wi-Fi was a letdown.