Best Western Citadelle
Top rated by guests





8.0Excellent
(2,117 Ratings)
"Wonderful staff, they even helped bring my luggage to the room. Lovely spacious room. excellent breakfast in a vaulted cellar."
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3-Star Hotel
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The Best Western Citadelle is located in the historic city center of Besançon, a 5-minute walk from the Doubs River and the Citadelle. Free Wi-Fi is available in the rooms.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(2,117 Ratings)
"Wonderful staff, they even helped bring my luggage to the room. Lovely spacious room. excellent breakfast in a vaulted cellar."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The room was great! The staff were very friendly and helpful. I also appreciated having a parking space. The location in the city center of Besançon is perfect.
The parking space was a bit small, but it was very convenient to have one. Overall, everything was perfect. I really appreciated the comfort, the cleanliness, and the overall quality of the stay.
8.0 / 10.0
the room was good and location .....value for money and would possibly stay there again
staff very friendly
finding the entrance LOL to driveway but all good
9.0 / 10.0
Excellent staff, great location, rooms are comfortable, very comfortable bed. Continental type breakfast with good options. Self serving eating area. Option to have small appetisers and drinks in the reception area. Parking space limited, you must ask for a parking spot upon reservation. Otherwise, several parking lots are available at walking distance from the hotel.
We love the hotel, is relaxing, location is excellent. Nothing to dislike.
4.0 / 10.0
Nice location.
Disappointing stay. The hotel is aged and noticeably worn. The room was not clean, with multiple stains on the couch - we did not dare to touch it. Airconditioning was also very old and not working properly. Note that there is very limited parking space. Good to call in advance to check availability as we were notified that there wasn’t (after booking) when we were trying to reserve.
7.0 / 10.0
Location and secure parking.
Breakfast not great, shower cubicle needs replacing, no lift, no city view as advertised.
8.0 / 10.0
Nice hotel!
All good
10.0 / 10.0
Wonderful staff, they even helped bring my luggage to the room. Lovely spacious room. excellent breakfast in a vaulted cellar.
nothing
6.0 / 10.0
Location
Aircon didnt work in any of the two rooms we booked
The rooms got uncomfortably hot
Breakfast was not as good as at other French hotels
8.0 / 10.0
Nice location in a quieter part of town, but still close t everything. Room was spacious and felt homely.
Sadly, there was no bar or area to sit and enjoy a drink or food. Breakfast was good value but a little basic.
8.0 / 10.0
Our room was small but comfortable, air conditioning a real plus in the summer heat. The hotel is well located to walk around Besançon.
Parking at hotel was limited and breakfast was a little underwhelming.
7.0 / 10.0
Besancon as a city is always worth visiting. Nice decoration ideas in the hotel. Different locations are within the hotel arrangement. Our time was a bit to short to have the full experience of Besancon.
The breakfast could be extended for German styles. You have to orientate yourself very well to find back to the hotel, as the streets look nearly the same. Please book a parking space directly in front of the hotel in advance.
9.0 / 10.0
Very nice breakfast room
Paper cups in a room where the hotel stops the air in for ecological reasons between 22:00 and 10:00
Doesn’t make sense
10.0 / 10.0
Good size rooms, comfortable bed, good breakfast and excellent parking facilities.
9.0 / 10.0
Location is fabulous- staff was incredibly helpful , wonderful breakfast
pretty warm room when the outside temperature kicked up- hard to sleep
5.0 / 10.0
The room was relatively spacious.
The ground floor room we were allocated on arrival was gloomy (one small window looking into parked cars) and painted an odd brown colour, with a free standing air conditioner, on the corridor leading to the bike storage. Generally the room bore little resemblance to the King room photos shown on the website. It was only when we declined to accept it that we were allocated a room with plenty of light and ducted aircon more like the website photos.
We had also hoped for off street parking but with only ten car spots this did not eventuate. Street parking is metered, max three hours.
7.0 / 10.0
the receptionist was excellent and helped us with restaurants. excellent bikes storage
10.0 / 10.0
Location was good, breakfast ok. Parking good but you need to book prior to visiting.
10.0 / 10.0
Great welcome from the front office manager with remarkable suggestions for restaurants.
6.0 / 10.0
very dark room, lighting poor
8.0 / 10.0
Paid parking for 20 euros a night
8.0 / 10.0
Very central in the old town.
Matrass was very hard.
8.0 / 10.0
The room was small, but comfortable. The bathroom was OK but the shower leaked on the floor as the door didn’t close properly, making it slippery to get out. The position was good close to the citadel and the centre-ville. Parking was good, and the downstairs breakfast and relaxation area were fun.
8.0 / 10.0
Good restaurants/recommendations close by, parking facilities and friendly staff
8.0 / 10.0
Excellent breakfast choice in a lovely large restaurant and easy walking distance to restaurants in the evening. The location to walk into the old town and up to the Citadelle is perfect and the ability to pre book a car parking space was great.
Our room in the annex was dark and on a rainy night noisy as people stood around outside under an awning.
8.0 / 10.0
the staff, always friendly and very helpful
6.0 / 10.0
location, free drinks in minibar
room a bit shabby and dark, with holes in the walls and non functional lamp.
family size room is small for a family of four, quality of breakfast was mediocre and missing items by in the final service
10.0 / 10.0
Staff were great, returned sunglasses which I left in reception (Morgane brilliant at keeeping me informed) by post back to UK. Breakfast was great lots of choice, fresh pastries, eggs, cured meat & cheese. Building has very intersting architecture, location perfect for local restuarants, good bar service at reception, room clean & tidy. Parked right outside reception, would recommend booking inadvance as slightly limited. Perfect one night stop off on the way to the Alps. Would recommend a more than one night stay, we will use again! Excellent value!
7.0 / 10.0
Great location, great breakfast, nice reception area, very helpful staff.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Citadelle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Citadelle pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Citadelle?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
