Villa Serena Centro Histórico

Very clean nice property in the center of everything

Clean, spacious and beautiful room. The staff very friendly.

The location was excellent. Our room was very nice. The beds very comfortable. There were a few things missing in the room such as, a top sheet for one bed, face clothes & hand towels, supplies for washing dishes. The staff were accommodating in supplying these things when we asked. Although we were only visiting one week, I felt the housekeeping staff should have, at the very least, emptied our garbage & did a quick mopping of the floor at least once without having to ask. When we could find a staff member to ask questions, they were friendly & helpful. Wifi service was sketchy, I often had to use my phone data to call out or receive messages. Many of the visitors were retired, & come yearly in the winter. They had happy hour in the courtyard daily. It was really nice to join & meet everyone. We joined a group from the Villa for a day trip to Stone island which was very nice. The hotel was very secure. We even felt we didn't need to lock our door to our room most times. The rooftop pateo was nice too. Also a line to hang clothes with clothespins. Be prepared to pay a little more then what is quoted on the booking, as there is extra taxes & fees that are added after. It worked out to approximately $140 extra for the 7 days. Overall our stay was great! We would recommend & stay again.

This is the type of place that you don't want to tell anyone about because then it will get too busy and lose the charm and availability. Lovely staff and guard cat.