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Hotel Las Puertas de Tepoztlan

Top rated by guests

Exterior

Master Suite | Minibar, in-room safe, desk, iron/ironing board

Master Suite | Bathroom | Free toiletries, hair dryer, towels

Master Suite | Minibar, in-room safe, desk, iron/ironing board

Master Suite | Jetted tub

8.0Excellent

(440 Ratings)

"Close to many restaurants, bars, coffee shops, artisanal stores. "

Maribel

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(440 Ratings)

Hotel in Tepoztlan

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, TV and more

About this hotel

Beaux Arts hotel with a full-service spa and a rooftop terrace
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Las Puertas de Tepoztlan offers 21 accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool, a children's pool, and a hot tub are on site.

Amenities at Hotel Las Puertas de Tepoztlan

Pool

Internet / Wifi

Laundry

Hot tub or spa

TV

Garden

Free parking

Map of Tepoztlan

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Estadio Olímpico Universitario

Estadio Alfredo Harp Helú

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.0Excellent

(440 Ratings)

"Close to many restaurants, bars, coffee shops, artisanal stores. "

Maribel

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(440 Ratings)

Hotel in Tepoztlan

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, TV and more

Map of Tepoztlan

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Estadio Olímpico Universitario

Estadio Alfredo Harp Helú

Available Rooms

About this hotel

Beaux Arts hotel with a full-service spa and a rooftop terrace
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Las Puertas de Tepoztlan offers 21 accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool, a children's pool, and a hot tub are on site.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

TV

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.0 / 10.0

Excellent(440 Ratings)

3.0 / 10.0

The staff was excellent but the showers were not working and there was no hot water

5.0 / 10.0

Excellent

2.0 / 10.0

The room was in bad shape, so we got another room which had the sheets dirty and the personnel were rude and zero polite.

4.0 / 10.0

Staff try to be nice but lack of knowledge about what is good service. Installations look good in the photos but they are a little bit run-down.

6.0 / 10.0

Nice lawn.

8.0 / 10.0

Location. Near everything, but not on main Street were is very noisy. Down side no AC.

10.0 / 10.0

Close to many restaurants, bars, coffee shops, artisanal stores.

5.0 / 10.0

Great hotel in beautiful Tepotzlan. Stayed 2 nights as a solo female and it’s an inviting, relaxed hotel.

6.0 / 10.0

It is a beautiful hotel, but the room was dirty.

10.0 / 10.0

Great experience

10.0 / 10.0

Excelente

8.0 / 10.0

Hotel is clean and great location. Needs coffee maker, drinking water, walking ramp within facility.

6.0 / 10.0

9yf8yc

10.0 / 10.0

Close to the Main Street. Easy to find.

10.0 / 10.0

I did not know there was such a nice hotel in Tepoztlan near all the stores and the entrance to the archeological site. I got a good night's sleep and was relaxed and well-rested. I will definitely be returning here in the foreseeable future.

10.0 / 10.0

First, the hotel is near the main square of the town, a block far from the Main Street, that leads you to the best attractions of the town. Is the way to climb the mountain “Tepozteco” and also lots of stores and restaurants. The personal in the hotel are very friendly. They provide only breakfast, which is better than other restaurants and with an amazing view to the mountains. The terrace is quite a good place to have some photos and relax. The hotel have a very good parking lot. But I must say that Tepoztlán is a very difficult town to drive, it have narrow streets and often you get stuck between them. The shower have nice pressure and bathroom with a balcony. I find the hotel a very good discovery.

10.0 / 10.0

Loved breakfast on the rooftop terrace with lush surroundings and views of the cliffs around town.

10.0 / 10.0

Prompt service upon arrival, courteous, room clean, and good illumination, staff attentive to request, all information clear and bill disclosed

2.0 / 10.0

The worst hotel i haver ever been

6.0 / 10.0

Food too pricey

4.0 / 10.0

The pool area is amazing. Property has great potential. Room was in disrepair and dirty. We paid for two nights and slept elsewhere and checked out early!

8.0 / 10.0

A good place to stay, it is less than 5 minutes walking distance from downtown. The room was clean and very spacious, it has a mini fridge to place leftovers and drinks. To the residents, this hotel is one of the best hotels in the area. Only a few downfalls, there is no phone inside the room. communication is via personal cell phone and WhatsApp with the lobby receptionist. Ivette at the front lobby was super helpful and friendly. There is no bar inside the hotel. No coffee in the rooms and their restaurant is open after 830 am. These were minimal things, but I will stay again at this hotel.

6.0 / 10.0

Appears to be clean, no thrills place. Reception did not speak English but tried to be helpful. Had to ask for towels-didn’t have enough for two Hotel did not seem to be full, but we weren’t allowed to check in before 3pm. The door lock was difficult to operate-had to ask for assistance.

10.0 / 10.0

It was a very nice property. The service was incredible

10.0 / 10.0

C

5.0 / 10.0

Excellent location to move around town . Basic breakfast . Good service .

8.0 / 10.0

What I like about this place the the restaurant on the roof and proximity to the main restaurant s

2.0 / 10.0

Restaurant on roof was nice and staff helped by calling taxis. Room was dirty and random dirty towels were in drawers. Key cards did not work most of the time. We were locked out of the hotel twice and locked in once. Finding people to let us in was very difficult to impossible. The number to call to have gate unlocked was not answered. Staff was friendly at times except when I complained about the gate. Pool was dirty and unusable. Not worth anywhere near $160 I paid per night. I will NEVER stay here again and I strongly urge anyone reading this to consider staying somewhere else. If you stay here you will be dissatisfied.

10.0 / 10.0

Very good

5.0 / 10.0

Absolutely amazing! This place is a must stay. Location is perfect, the views are amazing, nice pool and hot tub plus the staff is extremely accommodating always available. The roof top restaurant is delicious. I highly recommend this hotel

5.0 / 10.0

Good hotel. The rooftop terrace has an amazing view.

4.0 / 10.0

The last morning during checkout, the clerk was not very friendly. My taxi was not requested on time. Both security guards very friendly and supportive.

5.0 / 10.0

This was by far the BEST hotel during my stay. The staff was extremely accommodating and very helpful. The room was large, airy, super clean and comfortable. The Hotel Las Puertas de Tepoztlan is definitely by far, a better choice than the OVERRATED Hotel Posada Del Tepozteco which was a major disappointment and I refused to stay in.

5.0 / 10.0

The hotel is practically new, everything very well maintained. Although staff is not trained to serve as in a 5 star hotel, they all do their best, putting all their effort to serve, with a very friendly attitude. We were in a master suite, with lots of space and a jacuzzi in the room. The terrace restaurant is very nice, with a great view of the mountains. However, breakfast was average. The entrance to the mountain climb as well as the centre of the city are within a few blocks. Very recommended.

5.0 / 10.0

Perfect location, beautiful accommodations, and exceptional staff :)

5.0 / 10.0

Absolutely perfect. Friendly and helpful staff, brand new facilities, central location, wonderful view of the surrounding mountains.

4.0 / 10.0

Charming little hotel that definitely has the potential, but perhaps not the incentive, to become something extra. Clean and with design details that are excellent (wanted to bring home the chairs in the lobby), nice pool area, good rooftop with views, secure parking, good location. As with so many such places, there are small things that are not great; some personnel not quite good enough, rooms nice but without character, brunch is a sometimes good sometime odd mix of Mexican/American. Please, please remove the TV's from the rooftop and skip the loud radio. A small lobby bar would definitely be a plus for the ambiance. Recommended if found at palatable price.

2.0 / 10.0

The hotel Is very nice, service incredibly friendly, great location. I will definitely come back, my full recommendation if you want to have some relax but being just a few steps from nice places for dinner or a drink

4.0 / 10.0

The hotel Is very nice, service incredibly friendly, great location. I will definitely come back, my full recommendation if you want to have some relax but being just a few steps from nice places for dinner or a drink

5.0 / 10.0

Great customer service. Brand new hotel. Close to shops and restaurants

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