SAWAN Pool Villas Residence

All as advertised any problems solved immediately no complaints whatsoever

Amazing pool villa in Lamai, have city town not so far. Possible to walk or rent bike. Great area very quiet and beautiful

Nice place in lamai, great value for family of 5 persons. I recommend

Hotel staff: Con: Informed the receptionist (2 days prior) that we needed an early check out at 6am as we had to catch our ferry. They mentioned that they will be at the villa at 5.45am, however they appeared at 6.15am which caused us to be late. Con: Came up with excuses as to why they couldn't do laundry for us even though we were willing to pay double the price (compared to other places). They asked us to go down the road. Cleanliness: Con: The white towels provided for the rooms was very stained (black and brown strains). Con: We paid the cleaning fee that was listed and received cleaning once in 4 days, but the job was not done properly (sand still on the bathroom floor, dishes not cleaned, sheets that didn't fit the beds). Villa: Pro: The villas itself was very comfortable, the beds was comfortable and the villa itself looked new. The pool was nice and clean. Fees: Pro: The additional fee for cleaning and utilities was displayed on the Expedia site prior to booking, which we agreed to pay at the time of booking. Con: The property also charges additional fees for power usage, which turned out to be quite high in cost for a 4 nights stay.