Alton Apartments

Staff very attentive and you get what you pay for

It has to be the worst experience in my life! Lights didn’t work! The shower didn’t work, the heating was on timer and not on during night, people shouting and screaming in neighbouring buildings! Someone put brick through main entrance on day we checked out! It wasn’t suitable for students or street people!

Sink leak noisy all night people shouting

Hard to find as it is not at the address given or the name given. Where do I start,after going round in circles then with the help of locals we found it.initially had to park on road/pavement until one of the 4 parking spots became free. Very nice caretaker (Moses)but very hard to get hold of anyone. Having been given 2 numbers to ring to let them know we were arriving…no one answered. Tiny room ( but we expected that. No hand sanitisers (as promised) Had to wait for new lock to be fitted to our door. Exit door blocked our doorway when opened & banged to. Supposedly accessible room ,wouldn’t have got my walker in (so left it in car) No separate sitting area (as promised) Dirty kitchen,food on worktops etc. Cooker job & oven dirty. One of fridge freezer not working. No hot water,cup/mugs or spoons. Room. Reasonably clean. No toiletries (as promised)& only 1 towel. Only 1 bolt holding toilet seat,so it slips. Nothing to hold the shower head. Floor in sower/toilet/sink pod very slippery especially when wet. No plug in the sink & no grab rails(as promised) Room. Small double bed…bedding was clean. Only 2 pillows & no head board,bed head up to radiator. Very large TV. Difficult to sit far enough away to watch it. Only I office type chair with a missing castor,so it fell sideways if you didn’t wedge it up. 2 coathangers but no rail in the wardrobe to hang them on. No tube in the small fluorescent light (dangerous)& only 1 plug socket in the room. Window wa

Firstly i was semt to a different hotel than the one i booke I was then sent to an appartment which was a studio no seperate lounge and kitchen There was no tv and nothimg tk cook or eat with No toiletries given what so eve Not once in 2 weeks did any come to clean or change my bedding I was thinkinf about booking for 6 weeks while inwas waiting for my flat to be ready however the day i wad due to rebook the i decided to go somewhere else The owner is never vontactqble and the deposit is not returned nonone to check you oit Photos are not of the appartmenr either there of different building The guy running this is subletting and if you google him ges been registerex a few rimes as different companies

Conditions at the property were insanitary, with heavily soiled carpet (mat placed on carpet partially concealed this), filthy stained mattress, soiled furniture. Room entrance door/fire door closure was disengaged representing a serious fire risk. Canister of air freshener was provided but did little to remove the foul odour. No breakfast provided. These conditions are of particular concern considering the current public health threat. It is evident that the accommodation is being used by the Home Office to house individuals who are homeless/ in dire personal circumstances. Check out is 3pm and check in from 4.30 however, it is patently obvious the rooms cannot be cleaned in this short period of time and I was asked to arrive as late as possible! This property is in contravention of the Consumer Act!

Terrible Avoid - Received a text message at 5pm on the day I was staying saying due to unforeseen circumstances they were cancelling my booking! I had nowhere to stay and had to find another hotel which due to been last minute cost a fortune.

I booked under the impression i was staying in an apartment, this is actually student accommodation. The photos and address online are of a different place The staff and other people are constantly banging or shouting Duvet wasn't big enough for the bed and the toilet/ shower smelt terrible, it looked clean and i couldnt see a reason for the smell

Not as advertised no kitchen no amenities as mentioned, a totally different place wasn’t even an apartment

Good. Clean and easily reachable .there should be water for drink and soap for shower.

Would highly recommend to friends or family was clean. Exc polite staff

Junkie blood on the walls. Terrible TV had no signal. Continental breakfast was Rice Crispies. 4 parking bays for 50 rooms. Pictures not of property. Address is incorrect. Not really apartments, double en suites in a student hall of residence with a shared kitchen. No reception. They don't answer the phone. Staff on site do not speak English.

At time of booking did not realise was student accomodation building. Parking to front was very limited. Breakfast was not included as stated. Kitchen seemed to have oyher peoples food in there. Did get quite bit of noise from the corridor with people coming and going, not ideal if a light sleeper. Room was small but functional as you expect for students

Very nice, close to local shops and restaurants. Easy to get to town center

the owner very helpful. nice large kitchen and free continental breakfast of cereals, porridge and hot drinks, with shops close by , you can buy food to store in fridge or freezer and cook later. but can be difficulty to use the cooker and microwave properly as not clear how to use them. the bed room is a decent size. large wardrobe. the heating work properly and room can get hot very quickly. walls slightly thin so you can hear other guests having fun. and visitors had to park their cars on streets a little further away as you wont be able to park or on the narrow street the accommodation is on

Advertised as free parking, this is not correct. I will be taking this up with expedia. Parking can only be in nearby streets and is restricted for one hour only from 8am - 6PM, You have to move your car. Also these are student apartments and therefore is limited The Bed underneath was not cleaned and there was no TV, otherwise it was alright for a short time. But getting up early to move the car was a bit of a nuisance.