One Village Place Residences, Lake Tahoe

Overall great stay. Room was large and property was quiet.

Check in was a bit confusing as the building for check in was difficult to locate at first.

Really nice play to stay off season and exceeded our expectations

Amazing hotel. Super clean

Although the parking structure had a problem with the drive in door entrance, the staff jumped to work and got us in a nice room in no time. Some roof construction going on, but all workers were polite.

Beautiful room. We stayed during off season (non skiing) so rates were affordable. Definitely come back to the resort.

Everything was great, the check-in could’ve been better. Their property needs a lot better signs of directing people where to go, especially for check-in.

Absolutely loved it! We want to come back when it’s snows! Location for a ski vacation is perfect!

It was very nice

Great place, very quiet, but so nice inside and out!

We stayed in a three-bedroom unit and it was spectacular! The only downside is that we were there between seasons and there was only one or two places in the village that were open for business.

The room was very clean.

We’ve stayed here before so maybe we had high expectations again. The elevator was broken the evening we checked in & going up 5 flights of stairs was a lot with a special needs kid. The manager, David was very kind though and it was fixed later on that night. Also, the hot tub was down - that is the main reason we stay there, the room condition is definitely worn. The primary shower just sprayed everywhere and only from the ceiling so kind of annoying if you don’t want to get hair wet. The pull out bed was so uncomfortable I opted for sleeping on the floor. Again, lovely hotel - but for the price we expect everything to be working. We had asked for a late check out (30min) & they called us after 20… they also had sent a text asking us to remove the sheets, empty the garbage, run the dishwasher and place all towels in the bathroom. Definitely an odd request since we are literally paying for housekeeping. Not sure we will stay here again because of lack of transparency and run down.

Everything was amazing! Can't wait to go back!

Always beautiful place to stay. Quality of the apartment is 5 star, location to Kings beach, Truckee, Donner Lake and a bunch of other great places make it super fun. Annoying things: checked in at 7pm and had to walk round the resort for

They roll out the red carpet and treat you like you’re the only person here. It’s refreshing to receive 5 star treatment and to feel valued as a guest on their beautiful property.

1) From the get-go, communication between the property and us was awful. No confirmation emails were sent after having been promised, and upon arrival the front desk staff had didn't explain things very well. 2) Staff was self-focused instead of focused on guests. The maids routinely monopolized the one elevator in our building by holding the doors open on another floor, sounding an alarm throughout the building and totally preventing guests from being able to use the elevator. This happened both coming and going. Inexcusable behavior on their part, since guests are obviously trying to check in /out with lots of luggage. But since they did not even have a working-knowledge of English, it was pretty hard to resolve the issue with them. (3) The signage (or lack thereof) in /around the resort was awful. Some signs actually pointed in the wrong direction, were worded in confusing ways, or were simply absent. It was almost as if they were trying to make sure you could not figure out how to get where you wanted to go. (4) Hardly anything is open during the week in the summer. The only reason we chose this resort was because it was supposed to be a village with all types of shops and restaurants onsite. In reality, it was more like a ghost town. Restaurants & shops had abbreviated hours (e.g., the main coffee shop didn't open until 8:00 am! (5) Lastly, many things in the condo did not properly work (bathtub would not retain water, microwave hard to open, icemaker falling apart).

We’ve been staying at Northstar for years without issues and it is a beautiful resort but this particular visit the front desk was not the friendliest. Our room also needed updating. The deck was really dirty and dusty. The carpets were torn and stained in some areas and the garbage cabinet drawer was broken.

Beautiful condos and beautiful surroundings

We did not stay. The area was shut down except for the hotel. No restaurants were open or bars and grills. Must be the off season.

This one of the best hotel rooms I've ever stayed at. The decorating was just our style, the bed very comfortable, the bathroom perfect for our needs. If we'd stayed longer, we'd have definitely used the kitchen for a meal or two.

Nice property. Checkin is a little tricky finding where you need to be. Room was nice make up mirror needed a bulb and blow dryer died on me. Staff brought me a replacement. Overall great stay

The property was beautiful. The rooms were big and gorgeous. The area was about 10 minutes to stores. We didnt like that there was nothing open in the village except a pizza joint that sold 37 buck large pizzas. That was ridiculous. Also, the instructions said check in at a different location but when we did they sent us back over to the hotel to check in. They had horrible instructions how to get to the check in desk because you park in a parking garage with several different hotels. We walked around not knowing how to get to the check in. Once i finally found out, i went back to the car only to see another couple not knowing where to go as well and i helped them.

A lot of spaces, we’ll maintained.

Very nice, roomy suite with 2 bathrooms, fully equipped kitchen. We only had one night to stay and our only regret was not having more time there.

Very nice accommodations, super friendly stuff

Awful customer service,

great location

Great time

Excellent location right next to gondola with their own entrance to gondola to skip the long lines in the morning.

Very clean and Nice. A later check-out would have been nice

Its an excellent place to stay with your family. Accessible to every activities.