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Hotel Star Express Puebla - Central CAPU

Top rated by guests

Family Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Rainfall showerhead, designer toiletries, towels, soap

Standard Quadruple Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds | Bathroom | Rainfall showerhead, designer toiletries, towels, soap

In-room safe, desk, laptop workspace, free WiFi

8.0Excellent

(321 Ratings)

"No elevators, besides that, everything was nice!"

Zeus

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(321 Ratings)

Hotel in Puebla

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Beaux Arts hotel with free parking connected to the convention center in Puebla
A restaurant, a health club, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel Star Express Puebla - Central CAPU offers 64 accommodations with safes and designer toiletries. 32-inch LED televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities at Hotel Star Express Puebla - Central CAPU

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Map of Puebla

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.0Excellent

(321 Ratings)

"No elevators, besides that, everything was nice!"

Zeus

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(321 Ratings)

Hotel in Puebla

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Puebla

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

About this hotel

Beaux Arts hotel with free parking connected to the convention center in Puebla
A restaurant, a health club, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel Star Express Puebla - Central CAPU offers 64 accommodations with safes and designer toiletries. 32-inch LED televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.0 / 10.0

Excellent(321 Ratings)

10.0 / 10.0

No elevators, besides that, everything was nice!

10.0 / 10.0

Very nice and clean

10.0 / 10.0

The area surrounding hotel is rough but right next to ADO terminal

6.0 / 10.0

Ok

3.0 / 10.0

Close to the station, and some fine street food opportunities close by. Nice staff, however the sheets all had visible stains, and there was no duvet but instead an old blanket between two sheets. Bathroom was nice

10.0 / 10.0

Very clean, it was good

10.0 / 10.0

The breakfast was Great!

1.0 / 10.0

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.

10.0 / 10.0

clean

10.0 / 10.0

4.0 / 10.0

The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.

5.0 / 10.0

Was fast and friendly service! Breakfast was delicious!

5.0 / 10.0

Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!

10.0 / 10.0

Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean

10.0 / 10.0

My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.

5.0 / 10.0

My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldnt handle (when youre that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the danger. I dont know, we didnt see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.

5.0 / 10.0

Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.

2.5 / 10.0

Excellent service, nice people from the front entrance, to the cleaning people...Ill recommend this hotel to all my fam. And friends.My Next trip for sure will be to Puebla, PueHotel Star Express.

2.0 / 10.0

The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains.Its a very good hotel even in EU/US terms!The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM.The breakfast included in the price was very good.

4.0 / 10.0

The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains. It's a very good hotel even in EU/US terms! The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM. The breakfast included in the price was very good.

5.0 / 10.0

not bad, just the maid know the door every hour after 10 am. room are small than the pictures in the website.

8.0 / 10.0

Hotel was conveniently located for our meetings. It is across the street from the bus station so you can easily arrive from anywhere in Mexico. Despite the bus traffic there was no noise in the hotel from the buses. There is a little noise from the hallways and other rooms, but was not during reasonable sleeping hours, so no issue for us.

6.0 / 10.0

The hotel is ok. The room was clean but our room was located in the first floor and you could hear everything that was happening in the reception and outside the room. The room is not noise isolated, we couldn't sleep. The room was clean.

8.0 / 10.0

Clean and good facilities. Not a very nice or walkable area. About 20 min by car to downtown.

5.0 / 10.0

New hotel, very clean, great friendly service, great breakfast and very convenient for proximity to CAPU and local transportation.

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