Quality Inn & Suites Ardmore

We went specifically to this hotel because of the indoor pool. When we go there the pool had a sign that said under construction. No where on any site did it say that! I would have went elsewhere so my kids could have gotten to swim.. my kids were very disappointed.. the WiFi was not the best either..

The room was very clean. The bed wasn't very comfortable. The middle was concave. The complimentary breakfast was fair. The desk staff was very friendly. It was a good price.

The first room we were given smelled like a dirty wet rag. The room we ended up staying in smelled a little stale but tolerable. All high touch surfaces are supposedly cleaned but everything was really dirty/dusty. I had to clean everything with my own disinfecting wipes. The walls had stains and the edges of the restroom had pink bacteria. Our toilet flush came off from regular use. We stayed for 10 days yet only got housekeeping once, in spite of me requesting it from the front desk daily. Our room was only tidied until, I believe, the manager showed up. The towels we received had holes and stains. My child accidentally burned her arm from the waffle iron. The lady working at the breakfast buffet was kind enough to try and help. I asked the front desk for a first aid kit, and was told they did not have any and can only offer band aids. This is definitely an OSHA violation. The free breakfast buffet was mostly microwaved and transferred into a heating dish. We didn’t get to use the indoor pool as it was dirty with bugs and leaves. What was concerning is that one of the exterior doors that requires a room key is broken so anyone can just come in and out. We expected to get what we paid for, but this experience was just way below our expectations. The manager and lady at the breakfast buffet were the hotel’s only saving grace. I booked this hotel by mistake, thinking it was the same one we stayed in before. Needless to say, we will never stay here again.

Friendly staff

Quiet, clean and comfortable. Fast easy check in. Thank you

This was our first time to stay here and it will not be the last! Our room was clean and stocked, the breakfast was very good for hotel food. The staff checked often and restocked food as needed. We didn’t use the pool but did go check it out. The pool and area appeared clean. Next trip we will remember our swimsuits!

Staff very friendly and made sure needs met

Well kept property, I would definitely recommend it!