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Hotel Viata

Top rated by guests

Exterior

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Robin) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Sparrow (Juliet Balcony)) | Bathroom | Free toiletries, hair dryer, bathrobes, towels

1 bedroom, premium bedding, in-room safe, desk

9.4Outstanding

(671 Ratings)

"Everything was very nice!"

Sandra

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(671 Ratings)

Hotel in West Lake Hills, TX

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Viata

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Map of West Lake Hills, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.4Outstanding

(671 Ratings)

"Everything was very nice!"

Sandra

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(671 Ratings)

Hotel in West Lake Hills, TX

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of West Lake Hills, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

About this hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.4 / 10.0

Outstanding(671 Ratings)

5.0 / 10.0

Beautiful Stay at Hotel Viata, Austin TX Hotel Viata is a hidden gem in Austin! The location is perfect — close enough to the city to enjoy everything Austin has to offer, yet tucked away in a peaceful, scenic area that feels like a relaxing retreat. The hotel itself is elegant, clean, and welcoming, with wonderful amenities that make your stay extra comfortable. But the real highlight of my visit was Chandler, the hotel’s driver. He went above and beyond to make my stay seamless — from airport pickup and drop-off to taking me around town and even bringing me to another hotel for a conference. His service is incredibly professional, personable, and much more affordable (and pleasant!) than using Uber. He drives a spotless car and has such a charming, friendly personality that makes every ride enjoyable. If you’re staying at Hotel Viata, definitely ask for Chandler — he’s truly one of the hotel’s best assets!

3.0 / 10.0

The hotel looked nice. The service from the front desk and the restaurant was very slow and forgetful.

5.0 / 10.0

Clean rooms, friendly staff!!

3.0 / 10.0

Grounds of property are nice Rooms are dated. Check in staff wasn’t pleasant

5.0 / 10.0

We enjoy our stays here everyone is always so nice so accommodating and the food at the hotel is delicious. This trip did not disappoint. I will say that this trip the bed was super hard and the pillows were super soft but we enjoyed our stay have Ibuprofen and will stay here in again.

5.0 / 10.0

I stayed in a standard king room on the 7th floor. I was traveling solo, and I felt very secure due to the required card access for the elevators and ever-present staff on the ground floor of the hotel in the lobby and outside in the valet area. My room was also in the center of the hallway (meaning equal number of rooms to my left and right). I never heard a single door slam or a shower start or a tv turn on. It was QUIET — one of my top qualities when looking for a hotel. Everything about the hotel was simple (not ornate) but felt very luxe. I felt like I got my money’s worth!

3.0 / 10.0

Unfortunately we didn’t feel this to be a 4-star hotel experience. Location in the hills made for a great view and appearance of building inside and out was pleasing. The small details is what made this a mediocre visit. Elevator seemed to show age because the faux panels had chips and cut lines showed splintering. Outlet by coffee pot didn’t work so we had to move coffee pot to restroom in order to use. Wife said coffee was horrible. Room door made noises as if someone was trying to get in but it was housekeeping working at 4:30pm and as they slammed doors to nearby rooms the air pressure caused our door to move. I had to fold cardboard to stick in door to quiet the rattle. TV remote didn’t work properly. Laurel restaurant was very expensive based on the fact that entrees didn’t come with sides they had to be ordered as another billed item. The food was tasty but overall it was basic so we were disappointed. These details may seem minor to most clientele but when an average couple looks to pay a little more for a great experience those flaws stick out.

5.0 / 10.0

Great stay. My only concern was that I was charged incorrectly at checkout and told that it would take 5-7 days to give me my money back, “depending on my bank” which seemed to imply this was my fault. I don’t know why they couldn’t charge me correctly in the first place, it wasn’t a complicated stay with lots of charges. Otherwise, very happy.

5.0 / 10.0

Lovely hotel in great location. Very peaceful and relaxing. Perfect for a quick couples trip.

5.0 / 10.0

Loved our stay there, everything was wonderful except for our room felt a little small and too close to the front door, we heard everyone come in and out their door in the hallway…and it was too loud. Maybe next time we’ll get a room a little deeper or different orientation.

5.0 / 10.0

Wonderful stay at Hotel Viata. Simo, was an excellent server at the Laurel Restaurant. He is so kind and professional. The pool was so fun on the Saturday my son and I went. The hotel is classy, pathetically pleasing and quiet. 10/10

5.0 / 10.0

Excellent Hotel. Have stayed there several times. Check-in is quick and friendly. Room is beautiful. Parking is free, and in a garage. Mild complaint is that I ordered a pretty expensive Ribeye from room service. The steak was absolutely not a Ribeye. I didn't send it back nor complain because I was tired and hungry.

10.0 / 10.0

Everything was very nice!

5.0 / 10.0

I wish I could’ve stayed longer, it was. Lovely hotel design, it’s upscale and ideal for couples. The lobby smells divine, the rooms are decorated well and I loved the mattress.

5.0 / 10.0

Place has tons of amenities! Well worth it in every way

5.0 / 10.0

The Hotel Viata was a clean, accommodating, boutique hotel. We were there for a close-friends funeral, but the kindness of your staff and the overall experience was extremely pleasing.

10.0 / 10.0

Amazing views. Beautiful place

8.0 / 10.0

Great location, secluded and safe, excellent front desk, refreshing pool, immediately felt relaxed.

6.0 / 10.0

Poor housekeeping service timing. Stained and dingy carpet. Foul smelling refrigerator.

8.0 / 10.0

Hotel was nice. Bathroom cleanliness could have been better. There were hair balls and strands of hair in the shower.

10.0 / 10.0

Beautiful place to unwind as they have a spa and a patio where you can relax with a glass of wine🍷not mentioning the confy bed and extra confy pillows💆‍♀️

5.0 / 10.0

After a week on the beach, this was the way to relax and finish our family trip.

10.0 / 10.0

The staff and service was excellent! Hotel Viata was the perfect location for a weekend getaway.

10.0 / 10.0

Nice hotel for a quick couples getaway. Really liked the style/interior of the hotel and the level of cleanliness was top notch.

8.0 / 10.0

Quiet hotel with a nice atmosphere. Nothing over the top, but nice. The room was very clean and the complimentary water bottles and delicious bottle of wine ($20 value) in the room were a great add. ROOMS: The double beds are very small. Two adults were a tight fit. If you have more than 2 people, shoot for a king room/sofa bed room. Fridge is a beverage frig in which we were able to fit small snacks, a couple drinks and a small leftovers box. POOL: The pool was small in size, the water was murky and the steps needed cleaning. It could have spring water maybe? BUT the water was cool and refreshing after the hot sun. The jacuzzi was clear and hot. Chase lounges were comfortable and clean. Food ordered by the pool was good ($20 flatbed pizza, $8 beer, $10 fries fed 2 people). EXTRAS: Great fitness room. Fresh baked Lemon cookies in the lobby late afternoon. Yoga in the courtyard. Self Parking was very convenient. Front desk staff were all very friendly. I would recommend this for an adult couples get away or a girls weekend. Very few small children since the pool was not a swim park like most. Location is convenient to a grocery store, eating spots and downtown.

10.0 / 10.0

Very nice hotel!

10.0 / 10.0

Terrific hotel.

4.0 / 10.0

Good.

10.0 / 10.0

This is a beautiful property! The staff is very friendly and helpful.

10.0 / 10.0

Very clean and professional staff. Beverages and Robes in the room!

10.0 / 10.0

The staff lobby were very kind and helpful. The lobby bar service wasn't so good though, we order sandwiches and they took too long to bring it.

10.0 / 10.0

Great European style hotel.

10.0 / 10.0

Excellent property with great ambiance

10.0 / 10.0

Our Anniversary trip to Austin felt like a fairytale, largely due to the unbelievable hospitality of the folks at Hotel Viata. It all started at the front desk, where we were immediately greeted by Chris, our concierge, who spent all weekend going above and beyond to make sure we had all the comforts of home - and then some. The view was immaculate, the food was delicious, the room was first rate, and the bottle of wine in the suite was a cherry on top. A perfect location in the hill country that I’d recommend to anyone interested in a weekend getaway.

6.0 / 10.0

Beds not comfortable

2.0 / 10.0

I hate to be this person but I have to be honest. My wife and I spent this Memorial weekend at Hotel Viata and we will not be returning. The check-in receptionist was great and curtious. The junior Robin suite was beautiful as expected. Where the problem begins is with the staff service. The tv remote did not work and we attempted to call for help several times and no one ever answered or returned our call. On Saturday we attempted to get some drinks at the bar inside the hotel, we were the only 2 people sitting on the bar. The bartender was so drunk he was slurring to the point I thought for a second he was speaking a different language. He never took our order and when his relief came in he never greeted us or acknowledged us for about 15 minutes and was slamming stuff around and cursing under his breath so we decided to leave. On the same day there was some kind of pool party going on majority of the day and when we finally had a chance to go into the pool along with other families with kids the place was absolutely trashed. There was empty bar cups, food, trash, and wet towels on almost every lounge bed. Seemed like nobody cared to bother cleaning up a bit after the pool party. There was also empty cups in the pool and eventually what convinced us to get out of the pool was a white blob of something floating in the water. There were other issues involved that I do not have room to type down. The hotel was beautiful but it was a complete disappointment.

4.0 / 10.0

All went well. Not perfect but well. I do not mind the high prices, but I want high service. The restaurant was excellent. Except no one returned my call for room service. I had to go down to the restaurant to order. Sunday was spent at the pool. Food was not great. Staff excellent DJ played the same beat and that was ok until we went our room and get some rest. But could that same beat continue. I was on the 6th floor and could diffently hear the beat. The view and the friendly staff was excellent. Planning to try to come back in late August for my birthday. Hope to see everyone again Gary Flores

10.0 / 10.0

Love this hotel and is my favorite spot for Austin trips. Has a luxurious Italian feel with upscale detail. Superb!

10.0 / 10.0

Staff was helpful! Kudos to Drew at the front desk! Very helpful and fast checking in reminding me of some freebies I was unaware of and handling a billing issue efficiently!

10.0 / 10.0

Place is absolutely beautiful and highly recommend. Menu could be a little more inclusive but I get the Italian theme. Beds are small and should not be considered doubles. Kinda difficult for two. Only negative was a bartender with some political views that were kind of annoying.

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