Balcon del Alferez

Top rated by guests
Game room
Suite | Private kitchenette | Coffee/tea maker
Junior Suite | Private kitchen | Coffee/tea maker
Breakfast, lunch, dinner served; Regional cuisine
In-room safe, free WiFi
review stars
9.0Outstanding
(135 Ratings)
"Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well"
Edward
Don't miss out! Price and availability may change
9.0 / 10.0
Outstanding(135 Ratings)

Hotel in Xalapa

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Xalapa with a restaurant
This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Balcon del Alferez offers 8 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Amenities at Balcon del Alferez

Restaurant

Map of Xalapa


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

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    Ratings and reviews

    9.0 / 10.0
    Outstanding(135 Ratings)
    3.0 / 10.0
    I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
    4.0 / 10.0
    Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
    10.0 / 10.0
    Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
    5.0 / 10.0
    Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
    5.0 / 10.0
    Great little hotel in the central. Very clean and friendly. Super price!
    4.0 / 10.0
    Beautiful views from the room, convenient location.
    10.0 / 10.0
    Bright spacious and quiet with good beds and a strong hot shower - this is in annex of the main hotel which is a block away so you have to communicate via intercom to open the door and to check in - We arrived at 4 AM and had no problems checking in - Great location only a block away from the beautiful Juarez park and the center of town - stayed for a week and quite happy with the place - Good free Internet, free water and coffee every day
    4.0 / 10.0
    The listing states that there is air conditioning, however the AC unit wasn't connected and it was hot in the room. There was a fan provided. The listing also says there is a flat screen TV, it was not. (Not a big deal except there was a USB device I needed to plug in) Front desk is not 24 hours and there wasn't enough TP provided so we had to wait until the next day for more. Checkout time was listed at 2pm online, but I think it was actually 1. That ran my credit card without asking if that's how I wanted to pay. It was a very clean hotel and water pressure/temperature we're both excellent.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Balcon del Alferez. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Balcon del Alferez pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Balcon del Alferez?

    We found 1 amenities for this rental. This includes , and restaurant.


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