Hacienda Jurica by Brisas
Top rated by guests

8.7Excellent
(933 Ratings)
"Hacienda Jurica is a historic hotel with a five-star service and amenities. The rooms and beds are super comfortable and despite it being a bit dated, everything contributes to make it a wonderful exp..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Built on the grounds of a 16-century colonial estate, this hotel in Queretaro resembles a traditional hacienda, but offers contemporary amenities as well as an on-site restaurant and lounge.
Business facilities
Golf course (within 2 mi)
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Top rated by guests
8.7Excellent
(933 Ratings)
"Hacienda Jurica is a historic hotel with a five-star service and amenities. The rooms and beds are super comfortable and despite it being a bit dated, everything contributes to make it a wonderful exp..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Location close to the Ferry to Isla mujeres
If you go, ask for the Sens upgrade. Unfortunately, I found out about it too late. Even when you ask during check-in, the staff are not well trained and do not explain things properly.
Breakfast at Oasis Palm is the worst. All the food at this hotel is diluted — it feels like they turn one dish into three. Everything is watery, has no flavor, and is disgusting.
There are very few chairs at the beach. They are old plastic chairs, many are broken, and there are enough for maybe 15% of the guests.
The room at Sens is okay. I am not sure about Oasis. Portion sizes at the restaurants are a joke — literally baby portions. You can’t say it’s all inclusive, it’s a joke. Snacks by the beach are terrible.
9.0 / 10.0
Feels like being in a small town just few blocks from a very modern city.
The hacienda is very well maintained and once you are there, you just feel in the province, very far from all the city noise… but just 5 minutes away there is a vibrant city, huge malls, delicious restaurants… great experience!
9.0 / 10.0
All was great
N/A
9.0 / 10.0
Clean nice big teritory
2.0 / 10.0
Not much. There were only a couple of pleasant interactions that we had with hotel staff.
Our room was located quite far from the main entrance and lobby, which would have been fine, except it seemed the level of care and cleanliness in this area was neglected. The room had an unpleasant smell when we arrived. We had to open the window for some ventilation. The bathroom was not properly cleaned, and we even noticed some bugs that were squashed and left on the wall which was quite off-putting.
Being on the first floor, the room was also poorly lit, and the sound insulation was bad. We could clearly hear noise from neighboring rooms - beside, across, and above us. On top of that, someone (either housekeeping or whoever), decided to collect our neighbor's room service dishes at 3 am even though they had been left there since earlier in the day, waking us up.
We also paid for the breakfast buffet the next morning. Unfortunately, the food was substandard and not worth the $30USD per person.
Overall, the experience did not meet expectations for the price we paid.
10.0 / 10.0
Hacienda Jurica is a historic hotel with a five-star service and amenities. The rooms and beds are super comfortable and despite it being a bit dated, everything contributes to make it a wonderful experience.
n/a
8.0 / 10.0
Very clean, lots of space and new or recently updated rooms.
Breakfast buffet has too many options but is food quality and taste can be improved. It is big but a bit short on staff and when it was full waitress almost disappeared and it took 15min. To get the check and pay
7.0 / 10.0
old Hacienda
beds uncomfortable,
air conditioning did not cool!
7.0 / 10.0
does not smell to moisture anymore
bed mattresses uncomfortable
rooms to hot
a/c did not cool
9.0 / 10.0
Pool
7.0 / 10.0
the layout
rooms are seedy and the bathroom smelled like sewage
8.0 / 10.0
The kindness from the front desk staff
10.0 / 10.0
Beautiful hacienda, nicely decorated, good food, kind staff, everything great
There was a smell in the bathroom from the plumb system
9.0 / 10.0
Breakfast, room very comfortable Excellent attention for the personal
The gym have old and broken machines
5.0 / 10.0
Nice environment and good facilities,
Low Quality of attention by staff.
7.0 / 10.0
Service at the restaurant, beautiful building
Service at the pool, strong drainage smell.
6.0 / 10.0
Lots of open spaces. Colonial architecture.
Restaurant service could be improved. Not ready at 6:30 am. Only one restaurant option. TV was not working.
6.0 / 10.0
good location and great pool.
restaurant service was sub standard and took a long time for someone to take our order. service was slow through the meal but when it came time to pay the staff ran over to our table and it’s like they completely changed gears. this needs to be improved.
9.0 / 10.0
Perfect stay, just the Service was not as good as expected.
Service in general and specially at the Pool and room Service was very slow and late. Restaurant is not recomendable.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hacienda Jurica by Brisas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hacienda Jurica by Brisas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hacienda Jurica by Brisas?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
