Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Had a really nice stay overall. The hotel is clean, well kept, and just a nice place to be. The staff were the best part — super attentive and helpful, which made a big difference. The food was also better than I expected, especially for an all-inclusive that wasn't super expensive. The one real downside was the beach. It was completely covered in seaweed so you couldn't really use it, and sometimes you could smell it in the outdoor areas of the hotel. The drinks weren't great either, but honestly that's pretty normal for most all-inclusives. Would I go back? Probably yes — mostly because of the staff and I really liked the vibe of the place. It's also in a good spot if you want to do stuff around Playa del Carmen. Next time I'd just check the seaweed situation before booking.

We have been traveling to this area for over 15 years and this was the best resort we have stayed at. Love the adults only but still could use the family side. Definitely recommend the Reserve option. Elmer, our concierge was awesome. He took care of everything for us but was never overbearing. Loved the bartender at the Asian restaurant Saturday night ( I can’t remember his name). Nancy and her partner bartender at the Martini bar were awesome. Jesus, at the Ginger bar was great also. Some of the best food we have had…the hibachi was excellent. Blue Agave had the best tacos and one of the best servers- Eduardo. He actually took the time and explained the menu. Sal steakhouse was amazing but you have to pay extra if you want a good size Filet. We went to Sal’s on our Anniversary and they really made our night special. We didn’t go to the special Reserve pool because we were having so much fun at the Fahrenheit pool. We had the best waitress at the pool ( again, I can’t remember her name) but I know she always remembered us. She would even find us in the pool. She even remembered that I like sparkling wine with cranberry juice! Oscar was another bartender by the pool that was very attentive to us also. What I didn’t like - no ceiling fans in the rooms., The pool chairs are awful - very heavy and hard too move around. Also, I wish they had more open air spaces on the adult side like the Ginger bar in the family side.

We had a good stay overall. The rooms were clean, and we had a great time with family. The biggest downside was definitely the amount of seaweed. It was absolutely awful and really ruined our beach time. There were mountains of seaweed, so the only time we could really enjoy ourselves was at the pool. I would have appreciated a heads up about the beach conditions, because we ended up paying for a catamaran tour just to visit another beach. I expected to spend most of our time at the all inclusive resort, but unfortunately that wasn’t the case. The food was okay, but we were not the biggest fans of the Mexican buffet. I definitely think that restaurant could improve the taste and quality of the food. Another thing I didn’t love was the check in experience. When we arrived, we were just pointed in the direction of our room instead of someone helping us or giving clearer instructions, so we had to figure it out on our own. Overall, we enjoyed our family time and the rooms were clean, but the seaweed and a few service details really affected the experience. The staff was excellent. Thank you for our stay.

One of the best all inclusive resorts we’ve been too. The staff did everything possible to make our stay the best. And the food! Make sure you spend some time in the quiet zone.