Familienparadies Sporthotel Achensee - All Inclusive

This was our first time staying at a kinderhotel and this place didn’t disappoint. There were endless activities to keep the kids happy and childcare available for all ages from 9am -9pm. Everything was so well thought through from the design of the rooms which had a built in bedroom for the kids and the sink heights - one for grown ups and one for kids. The kids pool had two depths which were perfect for my 2 & 4 yr olds meaning we could relax while they splashed about. The outdoor slide was a particular highlight for my boys, I think they’d have played on that all day if we’d let them. The dinners were so easy with buffets for the kids meaning no hanging around waiting for their food. And the quality of the food was top notch. Staff couldn’t be more helpful and kind. Nothing was too much trouble. Without doubt the most relaxing and fun holiday we’ve had as a family. And all this in the beautiful setting of the Austrian mountains with so much to do and see by the nearby lakes. Thank you for having us Familienparadies Sporthotel Achensee.

We stayed for 4 nights with our 7 and 4 year olds and had a great time. We particularly loved the outside area with the pond and waterslide, with plenty of nice places to relax for adults nearby. We went horse riding and walking near to the hotel. We will definitely be back!

Ok. Ill start with writing that if there was 10 stars to give i would have give 11. In the 1st day when the hotel receptionist noticed we are late, she called us to ask if we will make it for dinner so she can keep food for us in case we won't. 👍 (the food was great for the adults as for the young ones). The room- wide, clean, great views, equipped with all what family with kids need (they also gives u changing products for babies). There is also special bathrooms for kids and changinv equipped area for babies around the hotel. In the area there is the amazing achen lake and u can rent e-bikes in just 16€ with a basket for the kids to stroll around. The restaurant food is great and the stsff is even better (colin, nadia and rayan- THANKS!). There is indoor and outdoor pools that just inviting u to jump in. Spa in a reasonable prices. Kinderclub which is actually kids dream that become real (for the parents also- there is babycare service for 12 hours a day). They are thinking on the little things such as stairs railings for the little ones, they have free icecream bar, 4 meals a day, carting route and much much more. Thank u very much !!! Waiting for the next time !

Some really good parts: kids club, pool, ski school, horse rides for kids. All great. But two big downsides. Firstly, it seemed like they were trying to squeeze every penny out of us, like a budget airline would. The all-inclusive was not really - you had to pay for coffees at lunchtime for instance - and staff would come over and try to upsell. Same with alcohol: all had to be paid for as extra, and staff were trying to flog it as soon as we sat down. It makes the place feel a bit cheap and money-grabbing. It was so odd for these things to not be included in all-inclusive. Very different to other all-inclusive places I’ve been in the past. Then one other thing: it’s the first place I’ve stayed since at least the pandemic that didn’t have a smart-TV. Most people are there with their kids, so have to stay in the room from relatively early each evening, so the very old-fashioned TVs are not ideal - this would be such an easy thing to upgrade. Also, there were some really odd design things. There is a baby monitor system, but it attaches to the phone line, and the phone socket is in the adults’ room not the kids’ room. So weird. And if we had wanted to watch TV, it was mounted on the wall of the children’s room. Such a bizarre place to put it as it’s going to wake light-sleeping kids up. Literally anywhere else in the room would have been better. So yeah. Some really good bits, but I don’t think I would recommend to friends as the above downsides took the polish off.