Iberostar Selection Rose Hall Suites - All Inclusive

Food and Staff was great.

The property was beautiful, and the staff was very friendly and helpful whenever we had questions. A special thank you to Obrian at the front desk for his excellent service. The entertainment was great, especially the Motown night, which was one of the highlights of our stay. The food was good overall. We ate only at the buffet, which offered a decent variety of options. However, some items would occasionally run out, and guests had to wait for them to be replenished. It wasn’t a major issue, as there were usually other choices available. One area that could use improvement is beverage service, as I often had to get up and find someone to refill my water. The beach was absolutely wonderful. My aunt and I spent most days there from 10:00 a.m. until 5:30 p.m. Enjoying the beautiful water and relaxing atmosphere. Overall, we had a great time.

The property was clean. The room bathroom door would not latch so it never closed. The room from the bathroom area to the bedroom did not close. It only went 3/4 of the way. We were not too concerned as we only spent a little time in the room. Our 2nd room there was no safety latch. Pool area was clean and nice. General buffet area was always clean, nice, lots of variety of food and the staff here were the best. The rest of the service especially in all the bars was super poor. It seemed like it was a chore to be at work. No acknowledgment of your presence, whether you tip or not. The game staff were good too.

Pool and grounds great. Rooms are a little run down. Food could have been better. Staff was friendly and helpful.