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Quay Apartments

Living area

Living room

Private kitchen

Private kitchen

Living area

7.2Good

(134 Ratings)

"Peaceful place to stay and a bright space full of windows and a great view of the quays."

Shauna

Don't miss out! Price and availability may change

7.2 / 10.0

Good(134 Ratings)

Apartment in Salford

4 guests · 2 bedrooms · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include premium bedding, a freezer, towels, and a DVD player.

Amenities at Quay Apartments

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Dishwasher

TV

Family friendly

Map of Salford

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.2Good

(134 Ratings)

"Peaceful place to stay and a bright space full of windows and a great view of the quays."

Shauna

Don't miss out! Price and availability may change

$$$$

7.2 / 10.0

Good(134 Ratings)

Apartment in Salford

4 guests · 2 bedrooms · 2 baths

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more

Map of Salford

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a dishwasher and free WiFi. Other amenities include premium bedding, a freezer, towels, and a DVD player.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Dishwasher

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.2 / 10.0

Good(134 Ratings)

4.0 / 10.0

Apartment was excellent. Very clean and modern. Great use of space and perfect for our needs. The only minor complaint was that the beds could have been comfier.

10.0 / 10.0

Peaceful place to stay and a bright space full of windows and a great view of the quays.

8.0 / 10.0

For the money an excellent value. Overall very quit. Apartment was excellent. A couple of small correctable issues but overall very good. Transportation (Tram/Bus) at the door. All the amenities (kitchen/washer/dryer) for the price of a regular motel/hotel room. Would stay there again and will in the future.

10.0 / 10.0

Very good value - whole apartment for the cost of a hotel room :)

10.0 / 10.0

Lovely apartment. We had a two bedroom apartment - with associated two bathrooms! Access seemed pretty secure. Area will be probably be pleasant once all the building work has been finished. And parking is therefore better, though it was reasonably easy (once the young lady had found us). It was very convenient for visiting the Lowry, it seemed less distance than Google suggested. Will certainly consider using again !

2.0 / 10.0

I have been using Quay Apartments on and off for the past 7 years and gradually the quality of both the standard of their customer service and apartments has declined. The apartment was cold and lacking in warmth both in temperature and empathy. Blank white walls with no pictures, no soft furnishings or rugs made the place echo and the lack of lamp shades made for harsh white light rather than a softer warmer welcoming atmosphere. The person checking me in could only shrug and the person on the end of the phone was glib and uninterested. I was told to ring 15 minutes ahead of arrival so I could be met at the RV. Did so and then waited 10 for the agent to arrive! Just back from Dubai where the level of customer service far out strips anything we have in the UK and this experience just made the difference even more obvious.

5.0 / 10.0

The property was very clean and communication was good 💯

10.0 / 10.0

Friendly, hospitable and attentive. Property immaculate and as described. Highly recommended!

1.0 / 10.0

This was the worst experience I've ever had. They did not make clear the check in time and when I got to the property at night, no one was there, I had no one to speak to and just kept getting automated text messages. Even if the check in time had passed, they didn't even have the decency to let me and my family stay since we had no where to go at midnight! I had to find an alternative hotel and even then - they didn't refund the booking, disgusting! These people just want your money and don't care about you at all! I don't know why Hotels.com have this property listed, it should be removed. Find somewhere else to stay at all costs!

10.0 / 10.0

The staff were very helpful on check in. Called to give directions and then met us outside to show us in and how to use the key fobs etc Only negative was there wasn’t a frying pan or any salt/pepper.

10.0 / 10.0

Property was of a high standard

5.0 / 10.0

Excellent communication with the lady that met us and showed us carpark, and room.

5.0 / 10.0

Lovely apartment in a great location, very spacious apartment and very modern. Very close to shopping centre and lots of different restaurants. We walked to old trafford from here with no trouble at all. Would reccommend.

4.0 / 10.0

Handy location for Lowry and Media City and the staff were very nice and friendly. Apartment is clean and tidy. Bed small and not the most comfortable but okay for one night. An extra pillow would have been good.

10.0 / 10.0

Apartment was great for my family.

2.0 / 10.0

You book one site (250 The Quays) and then get moved to another property (X1) without prior notice. Property feels a bit 'old', bathroom extractor fan didn't work, mattress saggy, no USB charging point, only 1 bedside light, all minor stuff but irritating. Parking spot was full of and surrounded by water.

10.0 / 10.0

Fabulous 3 bedroomed apartment. Comfortable, clean and spacious

2.0 / 10.0

Wasn't placed in the apartment we were told we would be in. Was told we would be in millenium tower and directed there for our stay and it looked lovely on the quays and with balconies. However, on arrival we then had a 20 minute farce being directed somewhere else and having to wait for someone. The room we were given was in a twin set of blocks set farther back from the quays, no balcony as requested, no communication we wouldn't be getting. The room itself was ok however most pictures were on the verge of falling off the wall, a questionable stain on the sofa, all the fire alarms were questionable, poor lighting in the bathroom, lack of suitably lit mirrors for makeup application, the bed made a clunk, knock or creak with any slight movement

8.0 / 10.0

This is a good place to live. The layout is good and spacious. All the surroundings is clean and tidy. The reservation team is good and responsive instantly. Overall is wonderful

8.0 / 10.0

Reservation team is good they provide instant support and advice. They can flexible to handle my issues. Hamad and his team are nice and professional.

4.0 / 10.0

Really not what I was expecting

5.0 / 10.0

Awesome views, lovely and clean 5 stars!

3.0 / 10.0

The apartment was by a building site & there was lots of noise from the city all night. Communication was a bit confusing and the address was changed last minute (different one sent via email, then text). I probably wouldn’t stay in the area again as it was too noisy. One night of parking was £14.

3.0 / 10.0

Very basic apartment but good views! WiFi router in flat but didn’t work so no internet had to use phone hot spot

10.0 / 10.0

I like the quay view and the kitchen supplies given. Very quick response, and very friendly responses from the workers

10.0 / 10.0

Layout and facilities of apartment was very helpful. Little extras to make our stay easier very positive. Great views of Salford area through super lounge windows. For the Quays and Media city very close plus good tram to reach centre Manchester.

4.0 / 10.0

Really friendly staff, who were happy to wait for our late arrival. Kindly kept a space in the garage for us. Only improvement needed and stopping me give 5* is that only 1 lift working and being on 24th floor, meant lengthy waits at times.

4.0 / 10.0

Apartment was clean, spacious and airy. Check in was simple and efficient, helped by the fact I’d stayed there before. Little attention to details would make it perfect - no wine glasses, salt and pepper would be a nice touch, someone to go round with a screw driver to sort loose drawer handles and toilet roll holder. Minor details, easy to fix.

8.0 / 10.0

The Dining table was ever so small, carpet in the bedroom was dirty and the throw on the bed was and looked dirty aver all I think they shouldn’t have a throw on the bed it looks very unhygienic.

1.0 / 10.0

I booked to stay at 250 The Quays but ended up being put in another property, again. I believe I was mis-sold. They comp’d my parking and late check out but I’d specifically chosen 250 as it is quieter with less people using the lifts. I’d also hoped to get a balcony, and paid for a one bedroom rather than a studio, although I recognise this was not guaranteed. I regularly stay in Manchester so knew what I was doing, could have stayed in Michigan Towers for less through another company.

2.0 / 10.0

Checking in is a bit of a faff. There is no reception. You need to call when you arrive. Not always a quick answer. I ended up calling 3 times before I got clarity of where to meet the representative to get booked in. Was told there was parking but then was not available on arrival. Had to park in an NCP car-park further away than i would have liked. Bloody expensive as with all NCP. Once booked in the chap I met was helpful. The Apartment was clean tidy and adequately equipped all be it a bit minimalist.

1.0 / 10.0

Hell of the hells rubbish customer service terrible people

2.0 / 10.0

Good Apartment however an additional £14 per night to park was a shock..... no oven gloves or tea towels made cooking and washing up.a.bit tricky

6.0 / 10.0

It took 45 minutes to get us checked in, there was no parking (we weren’t told this in person but it was unhelpfully pointed out that we were told in an email) it wasn’t until we’d driven all around Manchester that we were told to park at the Lowry outlet shopping centre. Due to the long amount of time taking to check in we nearly missed our table at the Lowry. When we finally did get to the Lowry we had just 30 mins to have our afternoon tea ( we needed to be somewhere else) We rang at 11.15 to find out where we could park, the receptionist directed us to a road and asked us to wait for someone to come and get us. We waited 25 mins! Not happy with check in at all. We were very close to missing out pre paid meal at the Lowry which made for a very stressful trip. We also had to pay an additional £16 to park in the shopping centre. The original plan was to park and walk to the Lowry. Because we were so late I had to drive there meaning I was unable to drink the gin that was part of the afternoon tea experience we had booked.

4.0 / 10.0

The owners were extremely unprofessional and more interested in grabbing your money. The initial agreement was to refund our deposit within a few days; that changed when they received the money and the date of refund was no longer known. It is obvious that this business can’t be sustainable

5.0 / 10.0

Was a good location, we stayed here for my daughters graduation and it was very convenient for us.

4.0 / 10.0

Brand new, modern apartment. Was initially directed to the wrong address (250, Salford Quays) and had to phone for instructions. No check-in in or reception at property.

5.0 / 10.0

Fantastic location, clean and comfortable,but a few missing amenities.. no teatowel, no washing powder, no wine glasses. Pillows were really flat and no extra pillows. There is a hairdryer, tv, fridge, cooking facilities that were great. All over it was a great stay.

1.0 / 10.0

This is not an apart-hotel and not 4* I should have read the small print re 10pm check in and no front desk. Lesson learned. Spacious newish build, but battered and grubby...seen a lot of parties methinks

4.0 / 10.0

Exclennt consition and very quiet. Pillows are not the best though

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