Hotel Matilda, a Member of Design Hotels

Very clean room, excellent decor, close to downtown historic district and restaurants, located on a quiet street, excellent continental breakfast.

Great hotel, great location, wonderful staff

I don’t often write reviews, but in this case, I feel I should. Positives: The staff were very helpful, and housekeeping was outstanding—honestly, the best ironed shirt I’ve ever received at a hotel. The location is fantastic, just a short walk to the plaza and right on Aldama. The gym and spa were excellent; my wife especially loved her facial. Negatives: Unfortunately, the first coffee we received somehow had what seemed to be an acid-based cleaner in it, which burned my wife’s throat. That really shook our trust in the breakfast service, which was already pretty minimal to begin with. The pool is small, with very few seats, and it wasn’t well maintained—we noticed debris floating in the water. The rooms are quite tight in terms of space, though very clean.

Room and staff were fine. The facility was clean and well maintained. A minor irritant was the "nickel and diming" over bottled water in the room especially since it was clearly filtered and not purchased by the hotel. A minor thing but it's the only thing everyone in our group mentioned.