Comfort Inn Watsonville

Room was OK, counter staff great

The room was ok But none of the charging ports worked in the room The carpets I'm elevator were filthy And the wood work on door frames were worn out .but the general manager was very nice..

Clean room

Clean quiet friendly service

Super nice staff, everything seemed really clean

Horrible customer service

This was ABSOLUTELY the most disgusting hotel my wife and I have ever stayed at. So much so, that we booked a room the very next day at a Holiday Inn Express a couple miles away. The room had gum on the wall right next to the crooked mounted TV. There were huge stains on the curtains, the leisure chair had some kind of disgusting debri under the cushion, and the updating/painting you would do to a room for normal wear and tear was done by someone with zero carpentry skills. But, the ABSOLUTE WORST thing was the refrigerator. It was frosted over at the top with what looked like black mold and some kind of growth. I brought this to the attention of the kid on duty late night and he offered another room which wasn't much better. He suggested I speak to the manager the following morning. I did, after I already secured a room at a different Hotel. The manger refunded half of my two day booking, but in hindsight, I think the whole booking should have been refunded. I am going to be looking into that.

When I arrived I was assigned a room that was next to outdoor heat pumps that were very loud. I came in several times and no one was at front desk to check who was coming and going.