Marival Emotions All-Inclusive Resort by Mercure

The one bedroom suite provided ample space for a family of 4. The buffet provided an excellent selection of choices with options changing each day. The pools were clean and we never struggled to find a set of pool chairs together. My only qualms are: it is basically impossible to book the speciality restaurants. We arrived at 6:50 (booking opens at 7:30), were 8th in line and the only option for our group of 6 was 9:20pm. Lastly, it would be a bonus if you could order from a limited food menu poolside but not such a big deal. La Bamba was great each day for lunch.

Overall, this was a good stay and a very family-friendly resort with lots of activities for kids. The property is about 25 minutes from PVR airport, clean, and in good condition with friendly staff. There were plenty of chairs at the pool and beach, and the rule about removing items before 8 am helped prevent early chair-saving. Check-in was smooth but you are directed to a membership/time-share pitch after getting your keys, which was annoying when we just wanted to get to our room. The ATM was out of service our entire stay, which made tipping difficult. There are several pools, including a kids’ pool and an adults-only pool (no swim-up bar). The two swim-up bars were busy and drinks were on the weaker side. Poolside service was minimal unless you tipped. Food was mixed (about 3/5). The buffet (Casa Bella) was inconsistent in service and replenishment, though the omelet station was great. À la carte reservations were the biggest frustration—you must line up around 7 am and may wait hours, often ending up with very late dining times. Amalfi had excellent service and good food; Silk was good but had extra charges on some items. La Pergola was decent but had long waits. Our room was clean with good water pressure, but the shower temperature fluctuated, toiletries weren’t always refilled, and towel service was inconsistent. Water refill stations were often out of order. Entertainment and activities were plentiful and well suited for families. Final thoughts: Great for families.

We enjoyed our stay. We were in a 1 bedroom suite with 2 kids. Pros. Amazing service, friendly staff. Love the layout of the resort, nothing is too far of a walk, beautiful beach and waves.suprisingly lunch buffet was amazing, lots of prawns. Tried it out on our last 2 days and wish we went before. Beds are super comfortable. Enjoyed taking the bikes for rides. Cons: trying to get a reso for a resteraunt. We tried 2 times and couldnt get one so unfortunately didnt get to try any of the amazing places . Dinner buffet was ok, some nights better then others. Would have been nice to have ice cream at dessert area like all the other resorts we have been too. Although the desserts looks beautiful, they all taste the same and have the same texture. Nights are quiet which is nice but we had a 2 bedroom suite above us and heard banging and running around all hours of the night so sleep wasnt great. Drinks were very inconsistant . Sometimes they are made them great and other times it tastes like pure alcohol. Kids drinks are so overly sweet my kids couldnt finish them. They have a hard time understanding little sugar . 1 other con ill mention is the entire week we were there they wouldnt let us use boogie boards as waves were too big. Isnt that the point of boogie boarding? The ocean was full of people doing it. I would still return to this resort as it was very good for kids and very clean. And nice warm pool water :) Pris:

Hotel was awesome. Good selection of food snd restaurant. Great for family with younger children. The shows were very fun to watch . Staff was always helpful and very polite. We will be back soon :).