Resort in Playa del Carmen
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Catch some rays at the beach or spend the day relaxing at Riu Palace Mexico - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Riu Palace Mexico - Adults Only - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.
5 outdoor swimming pools are on site along with a health club and a steam room.
Housekeeping is available on request.
Riu Palace Mexico - Adults Only - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.
Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.
5 outdoor swimming pools are on site along with a health club and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Riu Palace Mexico - Adults Only - All Inclusive
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Minibar
Garden
Laundry services
Bath or shower
Ironing facilities
Towels
Hairdryer
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
10 / 10Outstanding·May 2026
Very nice
10 / 10Outstanding·Apr 2026
Property was beautiful and easy to navigate the amenities.
Beach and pool were lovely and easy to enjoy.
10 / 10Outstanding·Apr 2026
The house maintenance people do an excellent job, the bartenders and all the people that work the kitchen and restaurants are awesome. Entertainment people give a great show. Overall I would give at least 5 stars to this resort.
6 / 10Average·Apr 2026
I just spent April 3-9 at Hotel Riu Palace with my 16 y.o. daughter. The hotel is on a beautiful beach, with wonderful sand. The staff did a great job of clearing seaweed. The staff was 90% welcoming, pleasant, and hard working. The room was dated but, totally fine. The mattresses are very firm, not comfortable for me so I requested a soft "topper" which was provided immediately.
Now for the HUGE NEGATIVE: for the last 1.5 days of our trip, we stayed in our room because I was sick with traveler diarrhea. It was (and is) horrible. I am a health care worker in the US so I was very comfortable ordering an antibiotic at a local pharmacy. But, $50 of medication and lost use of the resort is a set back when you only have 6 days. My symptoms started on the third day of our trip. We had ONLY eaten at the Riu Palace so I'm 100% comfortable in saying it was transferred via food I ate there. We did not eat at any of the restaurants, only the Buffet at breakfast and dinner, and the only lunch option which is Guacamole. This is our 10th time to a RIU resort, and I've never experienced this before so it was disappointing. I always eat A LOT of fresh fruit so this very well may have been the culprit. I also ate A LOT of the pico de gallo that was randomly put out in different spots during different meals for me to hunt down. I'm on day 2 of 3 of antibiotics and my symptoms are improving. It was so awful, I cannot say I would stay at a RIU again after this vacation havoc.
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Top rated by guests
8.8Excellent
(1,001 Ratings)
"Very nice"
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