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MainStay Suites Louisville Jeffersontown

Top rated by guests

Gazebo

Full-size fridge, microwave, stovetop, dishwasher

Standard Room, 1 Queen Bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

8.0Excellent

(1,018 Ratings)

"I liked the fact it was close to the job I was working at.. "

Tonya

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,018 Ratings)

Hotel in Jeffersontown, KY

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Louisville with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Weekly housekeeping is available.
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Amenities at MainStay Suites Louisville Jeffersontown

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Free parking

Map of Jeffersontown, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.0Excellent

(1,018 Ratings)

"I liked the fact it was close to the job I was working at.. "

Tonya

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,018 Ratings)

Hotel in Jeffersontown, KY

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Jeffersontown, KY

city location on map

Nearby attractions

Louisville Slugger Museum & Factory

Waterfront Park

Kentucky Derby Museum

Louisville Slugger Field

Available Rooms

About this hotel

Hotel in Louisville with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Weekly housekeeping is available.
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.0 / 10.0

Excellent(1,018 Ratings)

5.0 / 10.0

It's was all great

5.0 / 10.0

The room ♜ was very good clean and nice

5.0 / 10.0

Yes

3.0 / 10.0

The room was clean - so thank you. The room stunk pretty bad....very musty and odors of pot. The bed was pretty uncomfortable. Handicapp access was wonderful and room layout was comfortable.

1.0 / 10.0

There was cigarette smoke coming in the room from the hallway or other area all night. TV was broken. Bed mattress was broken. Nothing redeeming here at all except I could charge my car

2.0 / 10.0

There were bugs in the bathroom and cockroaches. The TV remote didn’t work so it was stuck on fox. Don’t expect the Wi-Fi to work because it doesn’t. Don’t expect anyone to help you because there’s almost never anyone at the desk. Avoid this place.

5.0 / 10.0

Everyone & everywhere was great / made for a wonderful experience

5.0 / 10.0

I had a very pleasant week stay at this hotel. Quiet. Excellent staff. Roberta took care of any issues I had quickly. I just wish they offered breakfast in the mornings.

3.0 / 10.0

Room was nice. Clean everything worked and in good shape. Someone tried to break into my vehicle. They put a screw into one of my tires twice.

2.0 / 10.0

Room had 2 gallons of roach spray on counter, a pile of damp towels in closet, bottle of disinfectant on tub, hair in toilet, room smelled like old grease all weekend. Key card not keyed correctly, had to go back to desk for new keys. Requested 1st floor, got 3rd floor. Have to bring towels to desk to replace if wanted, hallway with hole under carpet on 3rd floor, and mgr using foul language after we left check in with another individual. Grounds with cig butts and as we walked in each night, smell of "drug" so strong!

1.0 / 10.0

I have no words....we turned into the parking lot and immediately could smell marijuana. Upon entering the building, the odor was even stronger and throughout the entire building/elevator the odor was consistent. The lady working the front desk was more concerned about taking another bite of her dinner before assisting me to check in. Upon entering our room there was a sticky substance on the counter tops, the trash hadn't been completely emptied, and the bed looked as if it was made in a hurry. If we weren't completely exhausted from our drive, we would've looked to stay somewhere else. Thankful we just had to stay one night and then could get the heck out of there.

8.0 / 10.0

Super kind front desk staff kindly gave us another room after ours had water dripping on the AC from the unit above. New unit was clean and was super comfy!

2.0 / 10.0

ITS was not a good experience and my room was not usuable so I end up leaving and losing my money to the room.

8.0 / 10.0

Great place to break up a long trip.

4.0 / 10.0

Ok

2.0 / 10.0

The bed was the most uncomfortable bed. The air conditioning went out on a 95 degree day , the elevator was super loud and it jumped a couple inches when the doors opened. I’m not sure what was worse, the smell of weed in the hallways or the smell of burnt beans someone was cooking.

8.0 / 10.0

Easy check-in, room was clean. Was just what was needed.

8.0 / 10.0

2nd floor hallway smelled like cigarettes smoke. 3 of 4 ev chargers were blocked by ICE vehicles. Room was nice staff was friendly.

3.0 / 10.0

Great location! Nice to have a kitchenette and lots of counter space.

5.0 / 10.0

It went amazing

4.0 / 10.0

I like that the room service is only after you leave unless requested. The first day it smelled a bit odd and the elevator always did, but it was a bit better after day one. The staff was super friendly and told me if there was no parking for the electric car charging and there were cars there not charging to let them know, but we never encountered this - there was always at least one spot for us to use. The bed was very loud, so any time you moved even a little it was a bit nuts. Also loud outside early Monday, morning, but overall good. I'd stay there again. The room was clean and there was a mini kitchen in case we'd wanted to eat there.

8.0 / 10.0

There was anys in the room,on the bed and counter top

10.0 / 10.0

I liked the fact it was close to the job I was working at..

10.0 / 10.0

Really nice

2.0 / 10.0

Certain staff I observed a number of times treated guests with disrespect and common decency.

6.0 / 10.0

Missing smoke detector in room. Only one chair for double room and kitchenette.

10.0 / 10.0

Staff is always very welcoming and nice here. No doubts. The property needs improvement though. Elevator floor is missing tiles. Hallways stink like smoke and AC doesn't work much on the hallway. The first night was noise bc a guest was playing music loud but the front desk lady addressed it. Overall this is our 2nd time staying and price is good, rooms are clean and we feel Comfortable. I would just recommend to do some maintenance to the property and fix these few things to make it better for the upcoming guests.

2.0 / 10.0

I can overlook the 5 baby black and brown roaches I killed and the German cockroach that was in my bed when I cam back from the bathroom, but the drunken loud party with music in the room next door on our last night that started at 230AM literally ran us out of the hotel. We called the office for an hour with no answer, then finally called corporate. They called and were able to reach the front desk. The front desk and a visit from the police were ineffective at stopping the noise and at 5AM (with only 2.5 hours of sleep) we had had enough, so we packed up our stuff and checked out at 7AM. The hotel refused to refund us for this night. Our plan was to sleep in and get up at 930 for 11AM checkout, then do our 7 hour drive to our next hotel. Totally unacceptable.

3.0 / 10.0

The rooms were nothing to write home about. There was a spider in the tub. Not that big of a deal but show how often the room was used. My overall impression was you get what you pay for.

6.0 / 10.0

The property worked for our short stay for the Derby. The room was fairly clean with limited amenities due to it being an extended stay place. Staff had limited availability for more towels etc. the property stated no smoking but there was a smell coming from some rooms of tobacco and marijuana. Overall, I would prefer to stay at a different location next time.

2.0 / 10.0

Entire place smells like Indian food. Whole place is kinda trashy to be honest. The room was very mediocre, thermostat didn't work, and smelled like hot Indian food all night. I wish I was joking. Questionable people staying here. I wouldn't recommend. Unfortunate that I didn't spot the issues before booking.

10.0 / 10.0

Great welcoming customer service. Room was clean, spacious with a comfortable bed. Reasonable pricing.

2.0 / 10.0

I would not recommend the facility for anyone wanting to feel comfortable in and out of their room. First the parking lot is in need of repair and people fixing their cars there left gave us a weird feeling. The way people were just hanging out almost made us not even want to go inside. The lobby is very tiny, not much bigger than a bathroom. Noone was at the counter other than two foreigner customers. Then I fifth drunk customer walks in carrying a bag from the convenience store next door which I can only imagine is alcohol. He walks past the two foreigners and trying to be funny makes a remark towards one of them but we all took his remark as a racist slur. Finally a lady comes to the counter to help but she is with a young child. I understand being a single parent but she was obviously more concerned with him than helping us. The two foreigners needed toiled paper so she let the boy run down the hall to get them their supplies watching him all the way paying us no attention. When it was our turn to get check in the process was interrupted whenever the boy needed something. Walking towards our room the hallways felt cramped dim and uninviting. Upon immediately entering the room we locked our door thinking we would just settle in for the night. With paper thin walls we could hear kids running around in the room above us all night and people next door and in the hall. Bathroom floor was terrible we walked on towels. Smoke detector missing with wiring hanging

10.0 / 10.0

☺️

3.0 / 10.0

The only concern I had was at checkout no one was around to check me out. However, the housekeeper assisted in helping me find the front desk clerk. Who in my opinion should be fired if this keeps happening to customers, Seems as if she sends people around to see if we are checking out and then checks us out so they can disappear. She told me that I had gotten a receipt but I had never seen her before and didn’t get one. She didn’t know how to print it and got this nice man to help her retrieve it’s Plus my receipt did not match my payment.

6.0 / 10.0

It was good enough for sleeping for the Derby. First floor hallway smelt like pot every day. Rooms are out dated. Pillows! Oh my...1/2 the size of a normal one. Expedia listed breakfast included...they haven't had it since covid. That stunk as we were counting on that. Staff was helpful but some liked the F word not nothing we were around. Not sure we will go back.

3.0 / 10.0

Hotel smelled like smoke. Very dated. Bathroom sink and tub were clogged somewhat so they backed up. Hotel staff went knocking on every door to try to find an air fryer that is supposed to be in the hotel. Walls were thin so we could hear the tvs next door. Towels and bedding seemed clean enough. Not too bad for the price but won't stay here again

8.0 / 10.0

We literally just sold our home and our new one was not ready yet so we had to stay here for almost three weeks, short notice the ladies at the front desk was very helpful and friendly anytime I needed something they was there to help me, but the cleaning lady did not do a good job at all so I just went behind her and cleaned everything.

3.0 / 10.0

Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast

2.0 / 10.0

TV not working. WiFi was poor. No USB charging ports.

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