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Extended Stay America Premier Suites - Cleveland - Independence

Lobby

Full-size fridge, microwave

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette | Private kitchen | Full-size fridge, microwave

Full-size fridge, microwave

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

7.4Good

(1,799 Ratings)

"Our room was clean and comfortable "

JANNIE

Don't miss out! Price and availability may change

7.4 / 10.0

Good(1,799 Ratings)

Hotel in Independence, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Independence with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite.
Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at Extended Stay America Premier Suites - Cleveland - Independence

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.4Good

(1,799 Ratings)

"Our room was clean and comfortable "

JANNIE

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(1,799 Ratings)

Hotel in Independence, OH

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Hotel in Independence with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite.
Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.4 / 10.0

Good(1,799 Ratings)

2.0 / 10.0

Room 521. When I entered the room the air conditioning was on. The temp was in the teens outside. I turned on heat it smelled like something was burning. I registered for 2 people and there was only enough towels for one. There is no clear number posted to the front desk so boyfriend had to go down and get them. There was no actual stovetop, there was some type of single burner electrical thing on the counter. There is a rule that if you do want to cook you have to use their supplies, which you also have to go down and get from the front desk. The bedside lamps are weird and you have to play with them to get them to work. There is a couch but no coffee table or end table. Your only options are to eat at the desk, on your lap, or in the bed. On arrival and of course after booking online there are notes all over saying that the water was going to be shut off at 9am for up to 5 hours. Also the pool is permanently closed. Not that I was going to use it but it should be known before booking. If you like total darkness for sleeping there was a light from the smoke detector that continuously blinks. It reminded me of when someone phone flashes when it rings except you cant stop it. There was a random weird noise that would stop and start coming from I dont know where. I wouldn’t stay here again, especially not for an extended time period. Good things were the fridge was full sized, the microwave worked and the room was clean less than 5 min from I-77 plenty of food options nearby

3.0 / 10.0

Staff was bored and slow. Room was clean but breakfast is terrible.

2.0 / 10.0

Fire alarm went off several times.

4.0 / 10.0

Kitchen under equipped. Clean room. Bored staff.

3.0 / 10.0

Good

3.0 / 10.0

Was a ok visit the halls to the rooms smelled, trash sitting outside in the halls over following garbage cans. Overall was a ok hotel probably won’t stay there again.

2.0 / 10.0

No not a plate bowl cup fork or spoon .. no pots nor pans

5.0 / 10.0

Room was very clean,staff very courteous, good stay.

3.0 / 10.0

The staff and room was okay

2.0 / 10.0

I arrived a little after midnight, and they lady at desk said my reservation was canceled since it was for previous day. so she had me rebooked and I paid at the front desk. then the hotel attempted to charge my card the full amount and extra fees for no show. I reached out them and no reply. the hotel itself was ok, having to reach every single item was awful, no shampoo, cups, coffee maker, towels, just empty cupboards. the layout was odd, with the bathroom, right in front of the bed. and a lot of broken items worn down.

4.0 / 10.0

Clean room, nice bathroom. Good amenities.

2.0 / 10.0

Thai was my 2nd stay in 6 months and it was much cleaner and more friendly service the 1st which is why we went a second time but I’ll never go back

5.0 / 10.0

Stand for two nights. I was impressed . I would definitely recommend. Clean, quiet , spacious and affordable .

5.0 / 10.0

Felt safe in the parking lot and we came in late. The staff always greeted us happily and helpful when needed.

2.0 / 10.0

The staff was terrible, parking was fine, the hotel's condition was very rough, and the long-term clientele was pretty rough. I've never had to pay a security deposit before for potential damages, which should've been the first clue. The continental breakfast consisted of a single snack bar on day 1 and nothing at all on day 2. Won't stay in the brand of hotel again.

3.0 / 10.0

We had ants in the bathroom. The floors were in need of a good scrubbing. And throughout the hotel and the elevator, the floors need attention. The windows definitely needed cleaning. Downstairs in the main lobby, it was pretty clean; but the hallways need cleaned. And the staff during the morning were very friendly. Check-in person when we arrived was not very friendly. I told him that my husband was hard of hearing and he still didn't speak up. (My husband was wearing his hearing aids at the time--even I had a hard time hearing him) This made us very uncomfortable. Made us feel very unwelcome also.

1.0 / 10.0

There was to be a grab and go breakfast but was not there. The halls were dirty so was the laundry room. I dropped something and reached under the couch and out came a bunch of dirt and hair. Desk staff was rude and not very helpful

3.0 / 10.0

The room was clean and setup was good for our family of six. They had a limited supply of linens (no extra pillows for our fold-out bed). Room temp was good. The hallways had spilled food on the sixth floor. There was no food available for the continental breakfast, just coffee and cocoa. Checkout was quick and easy as was check-in. It seems a little odd to have a $100 security deposit that won’t be refunded for another week.

2.0 / 10.0

Expect spotless rooms with weird upcharges or required requests. Want a coffee pot? Gotta ask housekeeping. Need silverware? There's a charge for that. Add this on to the weirdly thin and worn (but clean!) bedding and you're left with the odd impression of staff that cares and corporate that doesn't

2.0 / 10.0

The room was not available until over an hour past check-in time. The floors in the rooms were not clean - our socks/feet became black due to this. The hotel smelled of cigarettes despite being non-smoking. Additionally, we were planning to stay with other members of our family but the hotel cancelled their reservation after 3pm on check in day because they accidentally overbooked. We will not stay here again.

1.0 / 10.0

I didn’t get to the hotel until 2 am after a long drive. They gave my room away.

3.0 / 10.0

Front desk service was not great, poor customer service and didn’t seem like they knew what they were doing. Was also charged over $100 more than what was listed online. The room itself provided the absolute bare minimum. Bed sheets and floor were dirty. Probably wouldn’t stay here again.

3.0 / 10.0

Na

4.0 / 10.0

Liked that there was a kitchette.

5.0 / 10.0

Loved everything

2.0 / 10.0

Booked the hotel because it advertised breakfast. Didn’t get any. Charged my brother $180 deposit that he won’t get back for 7-10 days. Will not stay again.

3.0 / 10.0

Breakfast was empty by 8:40 but went until 9:30. Pull out couch was extremely uncomfortable

2.0 / 10.0

I booked a room Deluxe Suite, multiple beds, which when booking it’s 2 double beds and sofa bed. At arrival, they said I booked a Deluxe Suite, King. Had proof of reservation and room booking. They could not honor it because they were “full”. My family of 5 had to squeeze in a king bed and sofa bed. Thankful it was for only one night! Will not stay here again…if you book just be careful if you need specific room. Also, no management on site to address this concern. The front desk attendant did make a call but manager was not at all helpful and didn’t assist with my concern.

3.0 / 10.0

Hotel was average at best. The “continental breakfast” was a joke including instructions to be sure you leave enough for other guests. Would not recommend nor would I stay there again.

10.0 / 10.0

Our room was clean and comfortable

2.0 / 10.0

Being charged extra after already paid. Room seem uncompleted of cleaning. Asked for a coffee maker but never got one.

6.0 / 10.0

Parking close to Dr.

5.0 / 10.0

Hotel is really nice. Staff was super friendly. A few things in the room could use some updating but overall, very pleased. Would definitely stay here again.

1.0 / 10.0

My booking was cancelled about an hour before check in via an iCloud text message. I called the number which took me to corporate to someone who barely spoke English. And they confirmed they cancelled my booking. Terrible customer service.

6.0 / 10.0

The website said it provides a complimentary breakfast. They did not have any food in the morning my entire stay. They blamed it on the truck not arriving for 6 days. 🙄

4.0 / 10.0

No continental breakfast available and the one coffee pot did not work. Uncomfortable bed and flat pillows. The most uncomfortable night of very little sleep.

1.0 / 10.0

Upon arrival, the smell of recreation was noticeable outside. The smell was 10x stronger inside. As we were checking in, the number of people that walked by that were either extremely impaired or wearing half of their clothing was alarming. The room smelled, sticky floors and I lightly slept fully clothed!

2.0 / 10.0

The first room had ants in yhe bathroom. The second room looked like it was not swept but there were no ants. They provided towels at the front desk when asked.

3.0 / 10.0

We got a room with a pull out couch for a second bed for our kids and they didn’t have extra blankets, pillows, sheets or anything available for the bed. So our kids had to sleep in the bed with us. 4 people in a bed when you pay for the pull out couch is insane. There was also a wall in the bathroom that the paint was chipping on, not a huge deal just something we noticed.

3.0 / 10.0

Grounds were filthy littered with cigarette butts and trash. No one cleaned outside the 4 days we were there. Room was dusty. . Asked for a coffee maker. Was given one covered wirh dust and it was dirty. Not enough tp or towels for 2. We had to ask for them. No remote in the room. We had to ask for it. Staff..... 5 star friendliness. Parking..... 5 stars Broken desk lamp

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