Holiday Inn Express Grover Beach-Pismo Beach Area by IHG

The stay was great!

The room was wonderful and check in was very easy

They are remodeling the area of the breakfast. I can not go up and down steps. My two sisters can they pick up food and coffees for mom,99, and mr. What was missing was the waffles andvthe juice machine. The food that they had was good. Eggs, potatoes, and toast or bagles was tasty.

It’s super clean ! I loved it and I got the king size very very nice !

Upon arriving the entrance lobby is being remodeled completely. From top to bottom. No one was at the front desk to greet us and check us in. The mother of the receptionist arrived and called her cell to come and attend us. No restroom available in the lobby area, you have to wait until you get to your room. I had asked for extra towels for the three of us and they said we have a limit of 5. Once checking out the receptionist again no where to be found. I'm assuming due to the construction noise and dust they don't want to be around in the front office. They should move there office momentarily to another location to check in guests so they can also have acess to the restroom. Be aware that the breakfast is to go ONLY due to the construction. I'm very upset that Expedia nor the hotel gives you any awareness of the remodeling. Definitely do not stay here.

Yes, it was good.

Everything was good. Construction in the lobby was a little annoying, but understandable.

Stay was great. Nice room, quiet in property, breakfast had a good variety of items.

Clean and plenty of towels

Amazing place to stay n staff was hella Cool

Property and room are clean, but the air conditioning makes a loud noise

Very friendly and helpful staff. Hotel located on hillside so parking lot somewhat difficult to navigate, walking in parts of hotel could be challenging as breakfast area under construction so had to take food and coffee to room. Otherwise great stay!

They are going through renovations and didnt tell you when you booked. Noisy renovations Too. Theres no gym. Breakfast is downstairs to go only and its pretty terrible. Parking is difficult as well. Hot tub/pool are a joke. Dont stay here thinking its quality- its not.

Good location

I loved the facility. The pool area was lovely!

Paid extra for a balcony, which was a cement slab on the first floor overlooking the parking lot, with no outdoor furnishings. Several small ants around the room.

Very nice friendly staffs

It was perfect

It was very nice just the room spelled a little misty but was comfortable

It was in a good area. Close to the main main road. Staff was friendly. My only dislike: there was no bacon during breakfast.

Good hotel, helpful staff and decent breakfast.

D

The property was very well maintained and clean. The pool and hot tub were very nice. We also loved the incredible breakfast. Thank you for a beautiful stay.

Simple friendly checkin

I liked all the stores, coffee shops and easy freeway access

Deck outside of office/dining building needs to be redone ASAP. Safety hazard. A lot of holes and rotten wood. As someone that has built decks I would recommend Treks as a replacement.

Very comfortable room , quiet. Good morning breakfast

C

Very limited options for breakfast.

Our multi-night stay at the Holiday Inn Express in Grover Beach had many positives, though it was slightly let down by a lack of attention to detail in room cleaning. The check-in process was a highlight. The front desk clerk was incredibly friendly and efficient, making for a warm and welcoming start to our visit. We also appreciated the ample parking available throughout our stay; the lot was well-lit at night, and we always felt safe and secure. Initially impressed by its large size. However, a closer look revealed some housekeeping oversights. We found some small trash left by a previous guest tucked beside the sofa and floor , and a noticeable amount of sand remained inside by the balcony door throughout our entire stay, despite daily room service. While the main areas seemed clean, these details gave the impression that the cleaning was rushed. Another minor issue was the very bright, always-on light on the balcony. Even with the blackout curtains closed, it prevented the room from getting truly dark for sleeping. On a positive note, the complimentary breakfast was exactly what you'd expect from a Holiday Inn Express. It offers a reliable and convenient selection of hot and cold items to get the day started. Overall, this is a good hotel with a fantastic staff and great amenities like easy parking. If management could improve the attention to detail in housekeeping, it would easily be a five-star experience.

Good front desk folks. Clean hotel.

Clean, freindly staff, good breakfast.