Urbanstay Busan Cityhall

Communication was flawless without a front desk. Passcode and entrance easy. Kitchenette with full size fridge and freezer and clothes washer a plus. Easy access to metro. Top Mart grocery store an easy 10 minute walk.

Not a complaint at all but access was off an alley behind a circle intersection.

Unbeatable Location close to everything and next to metro line 1 and 3.

The bed was very hard and uncomfortable

Everything was great. Location was a 60 second walk from the subway. Plenty of food options nearby. The room was spacious and clean and modern. The self check-in process was seamless and I had no issues. The room has everything you could need. Including a fridge and freezer, a microwave and a washing machine. Wouldn’t change a thing.

Overall, while the staff member we met was very friendly, the late check-in time, additional charges for basic services, lack of complimentary housekeeping, and inconvenient location made our 7-night stay less comfortable than expected.

The check-in time is 4:00 PM, which is quite late compared with what we are used to, and this was inconvenient for our schedule. On the positive side, there was a very friendly and helpful staff member at the property. However, the housekeeping service was very limited. We booked a 7-night stay and paid a relatively high room rate, but there was no complimentary housekeeping service provided even once during our stay. If you want to have your room cleaned or check in early, you have to pay an additional fee. We originally booked this apartment because we needed accommodation for our visa application, but unfortunately, we made a mistake and completed the payment before realizing that the booking was non-refundable. Since we could not cancel or receive a refund, we had no choice but to stay here for the entire 7-day trip. In terms of location, we also found it inconvenient for sightseeing. The property is not particularly suitable if your main purpose is to explore Busan, as we had to take a bus to tourist attractions every day.