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Fili Hotel - NUSTAR Resort & Casino Cebu

Top rated by guests
Exterior view
Fili Hotel - NUSTAR Resort & Casino Cebu Hotel in Cebu City
Lobby
Fili Hotel - NUSTAR Resort & Casino Cebu Hotel in Cebu City
Restaurant
Don't miss out! Price and availability may change
9.1 / 10
Outstanding(8,617 Ratings)

Hotel in Cebu City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Cebu. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the ticket service can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.

To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.

In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.

Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.

Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Fili Hotel - NUSTAR Resort & Casino Cebu as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Upon arrival, make sure to explore bar, nightclub and casino to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Fili Hotel - NUSTAR Resort & Casino Cebu.

Unwind and conclude each day delightfully by stopping by massage, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Amenities at Fili Hotel - NUSTAR Resort & Casino Cebu

24-hour front desk
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Laundry services
Sauna
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Cebu City

city location on map

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.1 / 10
    Outstanding(8,617 Ratings)
    10 / 10Outstanding·Nov 2026
    Clean, comfortable ,great stay!
    8 / 10Excellent·Nov 2026
    Our booking was for two adults and one child, with breakfast included. However, upon arriving at Fili Café, the staff at the entrance insisted that our reservation was only for one adult and one child. I repeatedly clarified that this was not what I had booked, but she continued to insist that I was mistaken. It was only after she contacted the reception/reservations team that the discrepancy was checked and confirmed that I was indeed correct. Unfortunately, the staff member who initially argued with me did not offer any apology. I appreciated that the staff member who eventually escorted us to our table took the initiative to apologize. The queue at the café was already long, making the unnecessary back-and-forth even more frustrating. Had the staff member simply contacted reception to verify the booking discrepancy immediately instead of repeatedly insisting that I was wrong, the situation could have been resolved quickly and professionally. For a five-star luxury hotel, I expected a much higher standard of guest service. This incident reflects a clear gap in staff training, particularly in handling reservation discrepancies, communicating with guests, and taking responsibility when mistakes are made. Overall, a disappointing experience that fell short of the service standards expected of a hotel of this caliber.
    10 / 10Outstanding·Nov 2026
    My stay at NUSTAR was truly exceptional, and it was an experience worth remembering. From the beautiful property and luxurious atmosphere to the well-maintained facilities, everything contributed to a wonderful and relaxing stay. The hotel certainly lives up to its reputation, offering a level of comfort and hospitality that makes you feel valued as a guest. However, what made my experience even more special was the outstanding service of Angelly from the Front Desk. She deserves special recognition for her warmth, professionalism, and genuine hospitality. From the moment I interacted with her, she made me feel genuinely welcomed and well taken care of. She was attentive, accommodating, and incredibly pleasant, handling everything with such grace and a sincere willingness to assist. Her positive attitude and attention to detail truly made a difference. It’s one thing to stay in a beautiful five-star hotel, but it’s the people who make the experience truly memorable. Angelly is a wonderful reflection of NUSTAR’s commitment to excellent guest service, and I sincerely hope her efforts and dedication are recognized by the management. Overall, a fantastic experience, beautiful property, and exceptional hospitality. I would definitely look forward to staying at NUSTAR again. Thank you for making my Cebu stay even more memorable, especially Angelly!
    5.6 / 10·Nov 2026
    We had to wait for our room, only to be disappointed by the moldy smell. For a ₱35K stay for 3 days, it was definitely not worth the price. There was nothing particularly special about the room. The buffet breakfast was good, though.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Fili Hotel - NUSTAR Resort & Casino Cebu. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Fili Hotel - NUSTAR Resort & Casino Cebu. Enjoy the water!

    Is Fili Hotel - NUSTAR Resort & Casino Cebu pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Fili Hotel - NUSTAR Resort & Casino Cebu?

    We found 26 amenities for this rental. This includes 24-hour front desk, restaurant, airport transportation available, shuttle available, and concierge services.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.