Lagoon Apartments on Hamilton Island by HIHA

The room itself was amazing. The location was 11/10. It was clean, practical and had everything we needed for a relaxing stay.

I would’ve given everything a 10/10 if it weren’t for the relentless construction noise from the apartment above. Drilling and banging all day, every day. I wish we’d had some notice that this would be the case as we would’ve looked elsewhere. With young kids, we spend a fair bit of time in the room during the day for naps and rest. This wasn’t relaxing as there was constantly very loud noise from the room above. For the price we paid, this was extremely disappointing.

The views and it was very spacious. The beds were comfortable The bbq was really handy too

I had crutches so there was no easy access to the room. I had to force myself while in immense pain to go up and down the stairs… Doesn’t support disabled/special needs.

Large apartment. Amazing location

Out of hours phone was not picked up. Three issues reported- none resolved on that evening! One bit resolved throughout hour day stay

On the plus side , the location was excellent, close to the beach, the size of the apartment and terrace was spacious and comfortable for 4 people, the beds were firm and comfortabl

The apartment apparently had not been used for a number of weeks and as a result was musty and had not been aired. The terrace had not been cleaned and i had to sweep it up The terrace furniture was dirty with bird poo on the lounger cushions. The Hoover did not work Beach towels were threadbare and had holes in them. The BBQ was filthy and clearly was not fit to use without a thorough clean. The cutlery ,dishes, plates, glasses and pots were not sufficient in numbers for 4 people. The quality was also very poor. The oven did not work properly and we ruined a meal in it. The smoke/fire alarm needs attention to make it work ! The ironing board cover was threadbare and had holes in it. Due to its location at the end of the building the wind seems to gather loose rubbish , leaves and detritus at the front door.