Lagoon Apartments on Hamilton Island by HIHA

We had a dream holiday at Hamilton Island, from the moment we arrived and were picked up at the airport and taken to our accommodation. We loved that you could be as busy as you like or sometimes just stop and sit on the beach. The whole Island is so well done with something for everyone, food was amazing, all the staff were super friendly and helpful. We felt really safe letting our 15 year old twins do their own thing at times, then they loved exploring the Island in our buggy with us. It was sad to leave but we know that we'll be back soon.

Complimentary transfer to and from airport started and concluded the holiday in style. Excellent location close to all amenities but also very quiet. Large comfortable rooms and fully equiped with all necessary items. The complimentary golf buggy was great.

Another outdoor sun lounger with cushions would be appreciated.

Location

Nothing

On the plus side , the location was excellent, close to the beach, the size of the apartment and terrace was spacious and comfortable for 4 people, the beds were firm and comfortabl

The apartment apparently had not been used for a number of weeks and as a result was musty and had not been aired. The terrace had not been cleaned and i had to sweep it up The terrace furniture was dirty with bird poo on the lounger cushions. The Hoover did not work Beach towels were threadbare and had holes in them. The BBQ was filthy and clearly was not fit to use without a thorough clean. The cutlery ,dishes, plates, glasses and pots were not sufficient in numbers for 4 people. The quality was also very poor. The oven did not work properly and we ruined a meal in it. The smoke/fire alarm needs attention to make it work ! The ironing board cover was threadbare and had holes in it. Due to its location at the end of the building the wind seems to gather loose rubbish , leaves and detritus at the front door.