Clubb Coolum Beach Resort Sunshine Coast

terrific location. Friedly and helpful staff. Clean, spacious apt

Facilities are a tad tired but overall its great

The location was perfect, excellent views and close to everything, shops cafes, restaurants and the beach. The apartment was spacious and had everything we needed.

Unfortunately our beds were too firm, and we didn’t find them comfortable. We were in unit 16. We prefer a softer mattress.

Clean and homely

The only positive aspect of the property was its proximity to the beach, which was very convenient. However, this did not make up for the poor cleanliness and maintenance issues, which were significant and hard to overlook.

I was very disappointed with the condition of this property and the lack of proper maintenance. Cleanliness was well below acceptable standards. When we arrived, the toilet had clearly not been cleaned, there was dust on the windows, bins were dirty, and it was obvious that no proper vacuuming had been done and even holes in walls. We even found old toys under the bed, which suggests there had been no deep cleaning at all. Maintenance issues were also a serious concern. There were broken or neglected items throughout the property, including cracked appliances, missing parts on the remote (which is a safety hazard for young children), and damaged areas such as plaster falling from external walls and buildup on the outdoor roof. Around the pool area, there were items left unfixed that posed a safety risk, which was especially worrying. What made the experience more frustrating was the response from staff. Every time we raised these issues, we were simply told ‘we’ll get onto that,’ but nothing was actually resolved during our stay. Overall, the property felt neglected, unsafe in parts, and poorly managed. I would not recommend staying here unless significant improvements are made to both cleaning and maintenance standards.