Mercure Hôtel Le Touquet
Top rated by guests





8.4Excellent
(976 Ratings)
"Very modern and well maintained facilities. You could tell that the staff members care about their guests. The swimming pool is quite large with two separated lanes."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Le Touquet-Paris-Plage, 8.1 miles from Rang du Fliers-Verton-Berck Train Station, Mercure Hôtel Le Touquet provides accommodations with a shared lounge, private parking, a terrace and a bar.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(976 Ratings)
"Very modern and well maintained facilities. You could tell that the staff members care about their guests. The swimming pool is quite large with two separated lanes."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We loved the location in a forest well away from the town but close enough to it. The hotel is modern and spacious with very friendly helpful staff. The spa is nice with a very warm sauna and bubbly pool for relaxing and swimming in. We had a bar snack for dinner which was enormous for two and a very tasty varied meat and cheese selection. The room was very well equipped and modern. We left feeling very happy and looked after.
We needed to walk to the town but that was fine as we didnt have a car but we like hiking in nature anyway
8.0 / 10.0
The breakfast was amazing, incredible choice.like the architecture of the building. Nice indoor poole. Big bedroom with new bathroom. Nice spa, great massage. the food at the restaurant was delicious.
The sauna was out of use. The receptionist gave us the wrong bedroom. Some of the staff seems more interested of talking to each other instead of looking after the costumer. Nobody comes and check the pool during our stay. Some pool beds were broken. Nails cutting on one of the bed. Bedroom very clean , a part of the windows
3.0 / 10.0
we got there at 2 pm it's massive loads of rooms , but they wouldn't let us book n till 4 pm SO we stayed in the bar and had several drinks that was very expensive , because we had been drinking tried to book restaurant for Sunday night to be told sorry it's closed , SO had to drive to the town to eat !!!!! they was very ignorant there , so we came home yesterday morning a day earlier and lost one nights stay ( Never Aga
The French have been so rude this year , as if they don't want the English , several people on the ferry said the same , 2 half lagers 16 euros
8.0 / 10.0
Nice hotel
Nothing really
10.0 / 10.0
Very modern and well maintained facilities. You could tell that the staff members care about their guests. The swimming pool is quite large with two separated lanes.
The dining area is cramped in the morning when it’s chilly outside. It seems the dining capacity was calculated assuming people would sit both in and outdoors. The spa is a bit small but was adequate for our needs.
6.0 / 10.0
L’emplacement
L’absence de balcon de la chambre
7.0 / 10.0
It is in a great location. Everything was very clean and tidy
On the whole the staff were friendly, but they could raise their game tbh
4.0 / 10.0
Lovely building but our room was small
The receptionist on duty said restaurant was full that night and gave us a list of taxis to ring we asked her to ring the only restaurant in walking distance as when we did it was a recording and we didn’t understand it but she declined to do so which we think was appalling.
6.0 / 10.0
Good location. Basic
Quite basic and impersonal. Rooms were quite small
7.0 / 10.0
Clean with easy access to centre.
Breakfast was poor.
9.0 / 10.0
Superb location in the forest at the edge of town. Clean, modern hotel with wonderful decor throughout. Good breakfast with plenty of choice.
Not much space between the bed and the balcony door in our particular room. A little cramped.
9.0 / 10.0
Very comfortable and clean. Excellent space outside for drinks breakfast etc. room well furnished and spotless. Large balcony overlooking patio. Staff extremely pleasant and helpful. Good value. Much better than Novotel in Le Touquet
Nothing
9.0 / 10.0
The Hotel is very well situated in the middle of woods (you can hire bikes to ride into the city centre).. one of the quietest hotels I have ever stayed in. Very modern. The rooms are well equipped with dressing gowns (to go down to the swimming pool and spa) and coffee/tea facilities and a fridge and a safe. The beds are large. We didn't have any meals or drinks in the hotel as we wanted to profit from the numerous restaurants in Le Touquet and its surroundings - but it looked good and the outside bar gave a real feeling of being on a desert island ! The spas was excellent - really clean and good massages (that you can do as a couple).
I personally found the bed too soft - but everyone is different! I noted also that on one side of the bed there was no bedside table - but I told reception and suggested they do something about it...and they were very happy to receive this type of feedback.
8.0 / 10.0
A beautiful hotel. Visually it was excellent.
The towels were far too small. There were no vegetarian dishes on the menu.
4.0 / 10.0
Breakfast was reasonable for level of hotel. Indoor pool area was very good - but unfortunately no fitness gym facility
cleaning service was bad. no change of towels, bins were not emptied. not even new water bottles provided.
Rental bike for 35 Euro / day! this is outrageous ,considering you get them for 15 Euros in town. Rooms are small .
10.0 / 10.0
Great location great staff great stay
1.0 / 10.0
The staff service was great
1.The bed and the pillow was so uncomfortable, with this price i was expecting for a good sleep, i got an allergic after one sleep it was so dusty on the floor because of the carpet, don't know if it is because of the pillow with feather or the dusty carpet. The day after i am ill! Great vacation, thank you Mercure Hotel.
2. We didn't get to go to the pool.
3. The kettle was broken in the room.
4. We went for the breakfast at 10:03 and there was nothing for the self serve buffet, i know that the breakfast is till 10am, but in other hotels they always have 15mins extra for guests who are late in the morning, i was so disappointed, and the staff did tell me that we can have a plate, coffee or tea, and ofcourse i ask if we need to pay the same price as the self serve buffet, 40euros for 2, and he says yes, you will have! So for this price we did took a super breakfast in other restaurant. PS my husband had a lumbago lower back pain that it wasn't easy for him to get off the bed and for the shower.
3.0 / 10.0
New build hotel, pleasant room though light switches poorly placed.
Very difficult to find as address isn’t on Satnav. Didn’t like attitude of several staff. Unfriendly and mocking hence we left after one night.
9.0 / 10.0
Located near the forest at the edge of the town.
5.0 / 10.0
Breakfast was great, the common parts, like the bar, patio and the pool were really nice and well designed. The pool and sauna were so lovely. The rooms were tidy.
The restaurant was not very good and overpriced, both the adults and the kids food. The rooms were quite small, with no where to keep your suitcase or unpack any clothes except to hang. There were chairs in the bedroom that blocked the balcony door because there was no where else to put them. It was all very cramped. They were unable to help us find a taxi to the hotel from the station. And didn't warn us in advance that a large group had booked out the bar and restaurant one night.
1.0 / 10.0
arrived at the hotel to find it closed. we spent sometime trying to find someone to help. Eventually, found out that we had been moved to another hotel. No communication about this move prior to my arrival. This was very stressful after a long journey.
lack of communication. The hotel we eventually stayed in was ok but the room was very cold, asked for a heater but apparently they didn’t have one
6.0 / 10.0
Location was ok.
Breakfast start to closed at 10 am very early for a January 1st. Restaurant room too small, we had to seat in the big hall...
I don't know if I was in an IBIS a Mercure or a Tribe.... This hotel is a cash factory... 3 hotels for two receptionists... The customer is waiting in line!
We are shown a standard room with a balcony on booking... and we are allocated a very small room under the roof, limited to circulate with two in this surface (4*?); with the room tomorrow stuck to the bed, with windows on the door of the toilets... Not much privacy...
After negotiation, we were moved to a room on the 1st floor, bigger, without balcony (as on the picture). We had specified that we wanted to be in the high floors...
3.0 / 10.0
Cold swimming pool, no opened facilities (everything was closed, cold, and nobody was able to help!
7.0 / 10.0
new, quite
quantity of food for breakfast was completely underestimated
1.0 / 10.0
Nothing
Staff were unhelpful, bathroom leaked and we were moved to a lower quality room. No room service even though advertised and we had a newborn with us - all round unpleasant
2.0 / 10.0
new
new not quite finished
8.0 / 10.0
Staff polite and helpful, restaurant good, hotel new,
Location to far from centre of town, quite expensive, coffee and tea machine at breakfast
4.0 / 10.0
A brand new hotel
Minute size of room for a 4 star hotel 19m2
10.0 / 10.0
The hotel was really nice and comfortable and it was decorated really nice. Facilities were great and the location was just perfect. Close to everything and yet not in a crowded area which was amazing. Staff were really helpful and friendly and looked after us really well. Our room was really comfortable and they had thought of everything. Thank you all for a great experience. x
10.0 / 10.0
L’hôtel très bien propre et bien équipé, petit déjeuner copieux pour tous les goûts
Le restaurant parfait et le personnel très sympathique
Rien
8.0 / 10.0
beaux espaces confortable personnel courtois disponible souriant
rien
6.0 / 10.0
L’environnement entouré de verdure et dunes
L’accueil un peu rude du personnel.
Le fait de devoir patienter au bar trop longtemps par manque de personnel un week-end d’enduro cad le plus gros week-end de l’année au Touquet et le restaurant fermé ce dimanche là! Le manque d’explications de la part de l’hôtel concernant les accès à l’hôtel ce jour là et le fait que le personnel ne décroche pas le téléphone après dix essais! Nous n’y reviendrons pas!
9.0 / 10.0
Super petit déjeuner.
Rien
9.0 / 10.0
parfait
booking na pas payer l'hôtel ,qui de ce faite n'a pas pu me faire la facture de mes 4 nuitées pour me faire rembourser
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hôtel Le Touquet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Hôtel Le Touquet. Enjoy the water!
Is Mercure Hôtel Le Touquet pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hôtel Le Touquet?
We found 33 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
