Intelier Airén

Location was good and comfortable bed

Booked a suite and really not impressed, had bat or rat droppings on the balcony and table each day, the shower was broken and sockets loose. After paying £356 for 2 nights was left very disappointed, this is a 4 star hotel but have stayed in better 2 star hotels, only the reception/lobby rates 4 stars and not the rooms.

Spacious rooms

Prefer better shower not getting in a bath to shower

Good location, big bedroom and bed, friendly staff.

The swimming pool was not in use.

Lots of parking directly outside the hotel. The reception hall had a lovely airy feel with lots of little sitting areas. Nice big outside pool. The room had plenty of storage.

Generally, it felt as though the hotel needed some TLC. We had difficulty locking the door to the room, which turned out to be loose beading, which was stuck. My partner managed to fix it. The room had two big areas of damage to the ceiling (one in the bedroom, the other in the bathroom) which looked like leaks from above. My towel, although washed, had makeup marks on it. WiFi was very on and off. The bar near the pool was rather uninviting as all the tables and chairs were stacked up. It looked as though we'd have to get our own seating. There also appeared to be only 2 types of drink on offer. There were 2 events going on, and it seemed a bit difficult for the receptionist to book us a table for dinner (there wasn't anything else in the town). We managed to have dinner there, but it was a limited menu and the staff were pretty busy.