Holiday Inn Express Toluca Galerias Metepec by IHG
Top rated by guests





9.1Outstanding
(496 Ratings)
"Clean and upgraded"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
This modern hotel is located next to Galerías Metepec Shopping Center, just 1.9 mi from central Toluca. It offers a gym, free parking and spacious rooms with free Wi-Fi and flat-screen cable TV.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(496 Ratings)
"Clean and upgraded"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean and upgraded
Parking
10.0 / 10.0
Close to everything. Staff was very kind and it is great for people with limited mobility too! Everything was clean and comfortable as well.
I don't have anything to add. Stay was great so there is not a lot of feedback. Thank you still!
4.0 / 10.0
Location was good.
Curtains not in place. Privacy not possible. Explained to staff and my comment was brushed off. I am not a rookie. I have traveled extensively over the years (in excess of 750 Nights in hotels). I know how to use curtains :(
9.0 / 10.0
Clean and very well located
Extra cost for 2 hour early check out without other benefits
8.0 / 10.0
Breakfast very poor. Staff try to help but they do not have enough food
Breakfast
7.0 / 10.0
location
there is a bar or something new next to the hotel at the shopping mall/plaza and the music was terribly loud. We were on the third floor and couldn’t sleep til after 3:30 am when the place closed.
We will not be staying there any more.
Plus the only answer from the staff was that they were fully booked.
In reference, to my reservation, we book and paid in advance. When we hot there there was no room available so we couldn’t check in.
While we were at the event we had gone to, we received a call saying that if we didn’t show up before 10 pm they would give our room to someone else due to their high occupancy. This is RIDICULOUS; I had already paid for it on the app. I had gone there at 1 pm and could check in.
Terrible atention. It got resolved only if we arrived before midnight.
NEVER will I recommend this hotel again. it’s sad cause this is the 6 time my family and friends have stayed there. Breakfast was another fiasco. we got there at 9:30 cause it closed at 10:30 and it was full of people, mo tables and the platters were empty. they never got refilled. couldn’t even find a coffee mug.
9.0 / 10.0
Excellent location, comfortable amenities
the included breakfast wasn’t good… many food options but not a great taste.
8.0 / 10.0
reception service and bell boy service was excellent.
The food wasnt good, the staff at the restaurant si not friendly, they just take care about the employeers and the área was dirty ALL time, i was eating with a lil giró 1 y and 6 months, nobody take care about us,
10.0 / 10.0
the location
the smell
7.0 / 10.0
Location is nice and the staff was very kind.
Unfortunately cleanliness is very low in the bathroom, the restaurant and in general there were lots of spots that were dirty including the cups to have coffee during breakfast.
10.0 / 10.0
Great Staff at all hours of the day and night. Professional and friendly.
Was a bit cold outside when we arrived. In the 5 degree celsius.
8.0 / 10.0
It's a modern hotel
Rooms were HOT. A/C wasn't working. There were NO towels when we checked into.our room but the cleaning lady down the hallway immediately supplied us with some when I asked her.
7.0 / 10.0
A dog was barking in the room next to ours until midnight. we called the reception a couple of times, but they couldnt do anything. They didnt offer us a different room.
10.0 / 10.0
Price vs Quality - PERFECT!
7.0 / 10.0
Staff members were very friendly.
It’s located right by a nightclub, so it’s noisy at night
10.0 / 10.0
Everything!
9.0 / 10.0
clean
staff nice but lacks training
10.0 / 10.0
I let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast. I loved it!
No small refrigerator. But that was a d
small thing..
9.0 / 10.0
Friendly staff, very good breakfast, very good location
A bit of outside noise, my room was just beside a very loud bar.
9.0 / 10.0
Very nice hotel with really comfortable beds. Shower/washroom was perfect and the staff was absolutely amazing. The nicest most helpful staff I have seen so for on my travels in Mexico.
No complaints
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Toluca Galerias Metepec by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Toluca Galerias Metepec by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Toluca Galerias Metepec by IHG?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
