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Serenity View- FirePit, Game Room, Community Pools

Top rated by guests

Seating area

Photo of the whole room

Game Room

Location

Bed

8.4Excellent

(8 Ratings)

"The view was spectacular. There was a beautiful big bear that came to visit us. The beds were very comfortable. The kitchen was furnished enough for me to cook 3 meals for 8 people. The game room was ..."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(8 Ratings)

House in Gatlinburg, TN

14 guests · 4 bedrooms · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this house rental

Serenity View- FirePit, Game Room, Community Pools offers accommodations in Gatlinburg, 2.5 miles from Ober Gatlinburg and 3.1 miles from Ripley's Aquarium of the Smokies.

Amenities at Serenity View- FirePit, Game Room, Community Pools

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Heating

Spa

WiFi/Internet

Hot tub/Jacuzzi

Ski in/Ski out

Garden

Family friendly

Fire alarm

Map of Gatlinburg, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(8 Ratings)

"The view was spectacular. There was a beautiful big bear that came to visit us. The beds were very comfortable. The kitchen was furnished enough for me to cook 3 meals for 8 people. The game room was ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(8 Ratings)

House in Gatlinburg, TN

14 guests · 4 bedrooms · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Gatlinburg, TN

city location on map

Nearby attractions

The Island in Pigeon Forge

Ripley's Aquarium of the Smokies

About this house rental

Serenity View- FirePit, Game Room, Community Pools offers accommodations in Gatlinburg, 2.5 miles from Ober Gatlinburg and 3.1 miles from Ripley's Aquarium of the Smokies.

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Heating

Spa

WiFi/Internet

Hot tub/Jacuzzi

Ski in/Ski out

Garden

Family friendly

Fire alarm

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(8 Ratings)

100% verified reviews

10.0 / 10.0

We absolutely loved it. It was a perfect getaway for our family.

The view was spectacular. There was a beautiful big bear that came to visit us. The beds were very comfortable. The kitchen was furnished enough for me to cook 3 meals for 8 people. The game room was so much fun! Beware, do not leave food in your vehicle! We have bear paw marks on our vehicles.

The steps up to the property would be a lot for someone not in shape. There was a hole at the bottom of the cage for the trash. The bears got into it. We cleaned it up though.

2.0 / 10.0

Dirty cabin, poorly managed, with patronizing customer service.

Great location, beautiful property with a lot of potential.

Serenity View, in Gatlinburg turned out to be a frustrating experience. Multiple small issues with the property. Ice maker on the freezer wasn’t working , water dispenser was agonizingly slow, damaged walls throughout the property, loose doorknobs barely secured to the doors throughout the home, and a filthy, damaged coffee maker, to name just a few. Every time I sent them a message about anything through the chat feature, they would ask me to go through a time-intensive process to send a picture (I had to try thirst through the chat, then over a cell phone number, and finally had to email them, and there were easily a dozen pics.) Then they would ask me to trouble shoot it myself (including pulling the refrigerator away from the wall to check the water line), thank me and promise to make it better for the next guests. I felt like their employee. One of the grossest and most annoying issues was that the coffee maker literally had dirt and bugs all over the inside of the water reservoirs, almost as if if had been left outside. We let them know the first day and they promised to clean it that day while we were out. They did not. When I pointed this out, they apologized and said they would make a note for the cleaners. Great. I just cleaned it myself as best I could. Halfway through the stay, I told them I couldn’t in good conscience give them a five star review at that point in the stay. They asked what they could do to make our trip better. I gave them a couple of suggestions. They said, essentially, “Thanks for the suggestion. We’ll do that for the next guests.” LOL. It felt a bit like the twilight zone. It also felt very much like they cared way more for the next guests than the current ones. It was a shame. It was a beautiful property in a great location. I tried to give them as many chances as I could to offer solutions and remedies. It’s just poorly managed with patronizing customer service.

8.0 / 10.0

Beautiful, roomy cabin high in the mountains and very close to all the attractions.

Proximity to local attractions was excellent. The cabin was very clean with plenty of bedrooms. They provided everything we needed for our stay and each room had its own TV with great channel options.

The drive up to the cabin was probably my least favorite part with it being so steep but that's on me for not realizing exactly how high in the mountains we were actually going to be. Parking was a little tight given the slope of the driveway but we made it work. We also couldn't get the arcade game to work the entire time we were there but the hosts did try to help us via phone communication and the kids really enjoyed the pool table in its stead.

FAQs

Is parking included with this house?

Parking is not specified as an available amenity at Serenity View- FirePit, Game Room, Community Pools. For more information, we encourage you to contact the property about where to park.

Is there a pool at this house?

Yes, a swimming pool is available for use at Serenity View- FirePit, Game Room, Community Pools. Enjoy the water!

Is Serenity View- FirePit, Game Room, Community Pools pet friendly?

Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Serenity View- FirePit, Game Room, Community Pools?

We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

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