MonteSoprano Agriturismo - Resort - Spa - Gym -Camping - Suite

Posizione superlativa, cena ottima

Posto tranquillo dove il relax è totale. A contatto con la natura. Gentilissimi i titolari: la signora Santina e il dott. Pippo. Consiglio il posto per chi ama il silenzio e gli animali che fanno parte dell'agriturismo.

Purtroppo le strade per raggiungere il luogo sono molto fatiscenti.

Si vous aimez la campagne, pour vous ressourcer, cette ferme-auberge est faite pour vous. Paysages merveilleux, chevaux, tintinnabullement du bétail alentour, piscine, restaurant sur place valorisant les produits de la ferme, personnel à l'écoute, tout concourt à une halte reposante. Transfert envisageable vers les départs de sentiers de randonnée. Serveur parlant français.

Our stay was pleasant overall, mainly thanks to the very friendly staff and the outstanding location surrounded by greenery and nature. It is truly a peaceful place in the middle of nowhere, which we really appreciated.

However, we were extremely disappointed upon arrival. After travelling around 4 hours from Ragusa, including a quite difficult road to reach the property, we discovered that the rooms we were given were completely different from the ones I had booked on Booking.com. I specifically booked the cottage-style accommodations — one 2-bedroom and one 3-bedroom unit — because those were the only room types shown and advertised on the Booking.com listing. Instead, we were given standard-looking white brick rooms. We were told that the cottage-style rooms, as well as the pool and sauna, are only available from 31 May onwards. While the sauna and pool were indeed stated as available only after 31 May, the explanation regarding the rooms made no sense to us. If the cottage-style rooms were not available during our stay, then the rooms we were actually given should also have been clearly advertised on Booking.com, together with a notice explaining that the wooden bungalow-style accommodations were unavailable for the selected dates. In fact, the room descriptions even mentioned a “pool view,” which further suggested that these rooms were available when booking. However, the white brick rooms we received had no pool view at all. The wooden bungalow-style cottages were the main reason I chose this property, so this felt very misleading and honestly ruined part of the experience. Another major issue was the lack of Wi-Fi during our entire stay. Due to the remote location, even our mobile 4G did not work properly, meaning we had almost no internet access for 3 days. Each day we were told that a technician was coming to fix the issue, but unfortunately this never happened while we were there. It’s a shame because the place itself has great potential, and the staff were genuinely kind and helpful, but the misleading room presentation and lack of internet made the experience quite disappointing overall.