Holiday Inn Express Des Moines Ankeny by IHG

Very clean. Convenient to interstate and local amenities. Highly recommend.

Breakfast was awesome need improve utensils they were very flimsy

We love their breakfasts, but this stay was not a good breakfast experience. We got there over a half an hour before the time for breakfast ended. But there was only one sausage left a couple of egg omelettes, no cinnamon roll rolls in the empty container, and when I tried to make a pancake, it just said pancake bag needs to be replaced, and there was also no orange juice. The attendant did come out and replace the juice when another guest was standing there waiting. I stood there waiting for her to refill the food items, which she did for the sausage and the eggs, but when I asked about the pancakes, she simply opened. It showed me the empty bag and said it’s finished. At that point, I asked if she could refill the cinnamon rolls, which she did but they were still all nearly frozen, and there was no microwave or way to heat them up, other than the heat lamp above them, which would not have warmed them before the breakfast time was over. Most every other time their breakfasts were excellent and always restocked quickly, so hopefully our next day will be better as we really do like this hotel!

The lady at the front desk, Paris, went above & beyond helping me track down my lost credit card. Paris is so friendly & thoughtful & helpful! My room was comfortable & convenient. I enjoyed the variety of breakfast items.