Harbourfront Haven with Shared Tropical Pool

There was no breakfast. The location was really good. The room was comfortable, all areas of interest and food etc. were easily reached.

We were not aware that it was a B&B (privately owned rooms in the hotel complex and only found out on arrival as it is part of the mantra hotel. The pool was nice, but half of the chairs were broken. There was no-one at either of the desks that had anything to do with the B&B and it was all be phone with someone who was hard to understand, the connection was terrible. After 5 days we asked for clean towels and replenishment of tea and coffee satchels but were told they did not replenish these, and we got charged for the towels, these might be minor points but annoying. Getting the keys from the lock box while trying to deal with luggage was difficult as there were two keys and two key cards, somehow we lost one key and have been charged for it.

I really enjoyed my stay. The location is excellent, and the flexible check-in was a big plus.

For a 9-night stay, the shampoo, dish soap, and body wash were not enough, and a light cleaning during the week would have been appreciated. The apartment was also quite cold since the air conditioning could not be turned off, and there were no blankets, which made it colder at night.

Good location

Don’t be fooled - this is an Air BnB in the mantra hotel. Great value, but check in / out is Air BnB style, not a hotel. Keys are found in a hostel around the corner.