Stratford city apartments

Very comfy beds, lovely big clean shower and great value. Really convenient for the London Stadium or Abba Voyage. We visited during the heatwave and were really appreciative of the fans in each room - thanks!

Some of the furnishings are a little tired but it didn’t bother us at all. It was a little difficult buy a quick phone call sorted it out really quickly. They change the key code each day so you don’t get that until just before check-in. It would be helpful to know that in advance so you don’t panic!

Spacious and clean great location for what we wanted

The area

Location to swimming pool Flat layout Shower Size Neighbours - very friendly

Kitchen could do with new cutlery (lots of knives and spoons, but only three forks) and a clear out of cupboards. Pots and pans were a bit battered too.

Great location

We didn't get told how we could enter until we were actually stood outside the apartment. There was no heating or hot water due to a faulty boiler therefore we could not shower before going out for the evening. Had to allow maintenance guy in to fix the boiler while we were out. Paid for 5 beds but only 4 made up - we had to search for a set of bedding. Even after boiler fixed we could not use the shower in the morning because it was stuck in scalding hot setting. Leaky fitting by the toilet led to overflowing bucket in the bathroom - dangerous slippy floor! All these issues were reported to the owner but now 1 month later we are still waiting to hear back for an apology or compensation.We did not get the facilities that we contractually agreed to.